Dylan Deffner
Dylan Deffner at D&M Leasing - Houston
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Dylan Deffner | Page 2

Leasing Manager

D&M Leasing - Houston

4635 Southwest Freeway, Ste. 1000
Houston, TX 77027

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Dylan Deffner

November 16, 2022

Dealership Rating
Employee Rating

I worked with Brandon and Dylan to lease my Toyota Tundra Hybrid. I could not be happier. The personalized service I received far surpassed any other car buying experience. I highly recommend these two gentl More

by markcowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Love

Nov 16, 2022

D&M Leasing - Houston responded

Thank you MarkCowen for your great review about Dylan, Brandon, and D&M Leasing. We are thrilled to hear you had a great car buying experience with Dylan and Brandon. We appreciate your recommendations and look forward to working with you in the future. Enjoy your new Tundra!

November 04, 2022

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Employee Rating

jae was a pure joy to work with would definitely recommend him and D&M leasing More

by jimmyrayking
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Petin Delgadillo, Lee Bowles, Michael Goings, Leticia De Hoyos , Melanie Champion, Tony Clary, Delbar Elahi, Alonzo Everhart, Jae Suh

Nov 10, 2022

D&M Leasing - Houston responded

Thank you Jimmyrayking for your 5 star review about Jae and D&M Leasing! We appreciate your recommendations!

January 29, 2022

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It was a pleasant experience. The people were courteous and knowledgeable. Available anytime for questions and concerns. More

by april.theriot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Santana

Feb 10, 2022

D&M Leasing - Houston responded

Thank you April.Theriot for your 5 star review about Dylan, Giovanni, and D&M Leasing. We are so pleased to hear of your courteous and knowledgeable experience. Please do not hesitate if you are in need of any assistance. Thank you!

November 23, 2021

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During this vehicle shortage they were unable to get a non-specialized car for over 4 months. They extended my current lease with them twice for a total of 4 months, found me a different more expensive v More

by Disapointed customer
Recommend Dealer
No

Other Employees Tagged: Lee Bowles

Nov 29, 2021

D&M Leasing - Houston responded

I apologize for your experience and obviously a one-star rating from a multiple car repeat client is a poor result on our part. Our primary objective from every level of our organization is to make sure our clients are taken care of and have an enjoyable experience. Regardless of dealer inventory, manufacturer allocation or any other circumstance out of our control we are solely responsible for delivering as expected for the thousands of families we assist monthly. In the case of your situation, we were not able to deliver said vehicle as expected and again, I do apologize. D&M Leasing is a 45-year company where the majority of our business is from repeat and referral clients. We haven’t been this successful for a long as we have by creating unhappy clients, it is actually the complete opposite. Despite the headwinds within the automotive industry we will always continue to move forward doing whatever we can to make sure our clients are taken care of. We hope that you will choose to work with us again in the future. Thank you for your business. Kind Regards, Tim Cortez Direct: 713-715-4621

November 08, 2021

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Quick, streamlined process that was very easy to understand and work through. The salesperson was very communicative and flexible with my schedule. More

by WALKERDAVISP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Silvia Gonzalez

Nov 15, 2021

D&M Leasing - Houston responded

Thank you WALKERDAVISP for the 5 star review of Dylan, Silvia and D&M Leasing Houston! We are thrilled the process was quick and streamlined. Please reach out if you need any assistance in the future! Cheers!

November 01, 2021

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Silvia was wonderful… very professional and time efficient. I am in love with my new truck and D&M made the entire process a breeze. More

by Madisonbreeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Silvia Gonzalez

Nov 04, 2021

D&M Leasing - Houston responded

Thank you Madisonbreeves for the five star review of Dylan, Silvia and D&M Leasing Houston! We are happy to hear that Silvia was very professional and that the entire process was a breeze. Please reach out if you need any assistance in the future! Enjoy your new truck!

November 01, 2021

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Josh was awesome during the leasing process!! Super professional and courteous. The process was very simple and I got the exact car I wanted. Took the time to drop it off and go over the features too. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

D&M Leasing - Houston responded

Thank you Chris for such a kind review of Josh and D&M Leasing! We are thrilled to hear that Josh was professional and courteous. Please reach out if you need any assistance in the future! Enjoy your new ride!

September 30, 2021

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Employee Rating

Great experience! Friendly and thorough. No time wasted at dealerships. They found the car we wanted. More

by Hasrm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milo Jenkins

Sep 30, 2021

D&M Leasing - Houston responded

Thank you Hasrm2 for your kind review of Dylan, Milo and D&M Leasing. We are thrilled to hear that you had a great experience and they found the car you wanted. Please reach out if you need any assistance in the future! Enjoy your new ride.

April 28, 2021

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I had a really good experience using D and M. We were on the hunt for a new Ford expedition and they were patient with me and found a few options that we could choose from rather quickly. We picked the one More

by EricFlorian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Longinus Nnodim II (I.K.)

May 04, 2021

D&M Leasing - Houston responded

Thank you EricFlorian for your 5 star review about Longinus, Dylan, and D&M Leasing! We are so excited you found the Expedition you wanted, and how this was easier and better than going to a car dealership! Please let us know if you need any assistance in the future! Enjoy your new ride!

April 12, 2021

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Employee Rating

Leticia was great to work with. She is quick with follow up and taking care of her customers. I am recommending her to friends!! Thank you More

by Staylor
Recommend Dealer
Yes

Other Employees Tagged: Leticia De Hoyos

Apr 14, 2021

D&M Leasing - Houston responded

Thank you Staylor for your great review about Leticia, Dylan and D&M Leasing! We are so happy to hear how she was quick to follow up and taking care of you. Thank you so much for your recommendations and please reach out if you need any assistance in the future!