Dustin Baron | Page 2

Very good service! Staff is so nice! Always a pleasure taking the car for service! Staff is so nice! Always a pleasure taking the car for service! More

by TEETEESISSY2012 Verified Customer Verified Customer

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Did what they aid in a timely manner and suggested some work that needed to be done. work that needed to be done. More

by TLEOT Verified Customer Verified Customer

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Recall to replace a faulty airbag - it took them 2 days to finish, and they only work during weekdays. It’s my only vehicle, so had to beg for rides from coworkers. That said, I had asked them to check to finish, and they only work during weekdays. It’s my only vehicle, so had to beg for rides from coworkers. That said, I had asked them to check my alternator while I was there, and they waived the inspection fee as an apology for the delay. So not great but not terrible. More

by CDHENNING Verified Customer Verified Customer

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Update by text a plus Above when part was out of stock and coordinates multiple issues so only 1 trip and coordinates multiple issues so only 1 trip More

by LDSGYPSY Verified Customer Verified Customer

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Dedicated support team, focused on the customer. Clean, neat and organized with attention to detail. Clean, neat and organized with attention to detail. More

by JEANETTE8870 Verified Customer Verified Customer

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Horrible, don't answer or return phone call, will not repair defect, I am stuck with the truck. repair defect, I am stuck with the truck. More

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Service center doesn’t,answer phone calls and don’t return calls in a timely fashion. Also, they don’t keep customers advised of vehicle repair status on a timely basis.Truck was dropped off on Tuesday return calls in a timely fashion. Also, they don’t keep customers advised of vehicle repair status on a timely basis.Truck was dropped off on Tuesday morning, received call saying vehicle was not ready and if I could leave overnight. Said yes. I called on Thursday afternoon for status, no answer. Left message. Call was returned on Friday morning, said vehicle might be ready that day, I asked him to make sure to let me know. Called back at 4:30 that afternoon, no answer, left another message. Received call back on Monday morning, Apologized for calling with status on Friday, said they were understaffed and didn’t have time to return call. Said parts were in and repairs should be completed today. They called on Tuesday afternoon, said vehicle was ready and I could pickup. Asked for a customer pickup as wife was gone and had no one to take me to shop. Said shuttle drivers left at 4 pm and he would try to get someone to pick me up. Got text that they would deliver truck next morning. Called back and left message that I needed truck that afternoon. They finally delivered truck around 3:45 that afternoon. Recommended yes with reservations. More

by JERRYPHIL99 Verified Customer Verified Customer

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They tried to keep are car overnight. No way.plus they are so slow. It took 5 hrs to change a hose. No way.plus they are so slow. It took 5 hrs to change a hose. More

by WILKINSONRITA703 Verified Customer Verified Customer

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Service is always fast and friendly. Staff is very helpful and knowledgeable. Will always come here first. Staff is very helpful and knowledgeable. Will always come here first. More

by CROUSE_ROGER Verified Customer Verified Customer

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Great service! They made the process simple and painless. Best experience I’ve had at a dealership hands down! They made the process simple and painless. Best experience I’ve had at a dealership hands down! More

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