Duane Beyer | Page 4

They are professional and timely with my car. And, it’s fairly easy to schedule an appointment that works for me. And, it’s fairly easy to schedule an appointment that works for me. More

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Good experience all around except for check-in. That process is totally disorganized and I have experienced this on at least 5 occasions. No acknowledgement, no welcome, no signs or instructions, h That process is totally disorganized and I have experienced this on at least 5 occasions. No acknowledgement, no welcome, no signs or instructions, half the employees seem as if they don’t worry about customers hanging around looking to he checked in (let alone how to). Duane helped me and none of the above applies to him. I always look for him because he “get” customer service. Once you fend for yourself and corral someone to get you checked in, and once you get out of the service area, the interior waiting area is excellent and is obviously looked after by a different set of the dealership. More

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I love Rudy Luther. Always quality service. Respectful and informative service personal. Comfortable and clean waiting area. Always quality service. Respectful and informative service personal. Comfortable and clean waiting area. More

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A very friendly staff , on time work completion, pleasant waiting area surroundings, easy to make appointment waiting area surroundings, easy to make appointment More

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Process from checking in to checking out very efficient. I was in for routine maintenace. I was in for routine maintenace. More

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My service appointment couldn't have been better. I was greeted the minute I pulled my car into the garage and checked in promptly. I was told it was a busy day and that my oil change. might take a l I was greeted the minute I pulled my car into the garage and checked in promptly. I was told it was a busy day and that my oil change. might take a little longer than an hour...however, it was done sooner. When I had a little trouble finding my car outside after getting my paperwork and keys, Nick dropped what he was doing, grabbed my keys, ran outside and drove my car right to me inside the garage! Above and beyond and so willing to help. Excellent service all the way around. More

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Overall the experience was great! Super convenient to have them come pick up my car and return it back. I liked the tracking feature and everything was very timely. Would recommend! Super convenient to have them come pick up my car and return it back. I liked the tracking feature and everything was very timely. Would recommend! More

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Seervice was on time and all work requested was performed. The service technician kept me informed of the progress of the work being done performed. The service technician kept me informed of the progress of the work being done More

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Arrived on-time. Politely checked in. Service perfomed on-time. Service was completed to my satisfaction. Check-out was easy and prompt. And polite. Politely checked in. Service perfomed on-time. Service was completed to my satisfaction. Check-out was easy and prompt. And polite. More

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We really like Rudy Luther Toyota. Almost everyone we have worked with has been very helpful and accommodating. We love Duane Beyer and Mike Mullenberg. They have worked with us for ov Almost everyone we have worked with has been very helpful and accommodating. We love Duane Beyer and Mike Mullenberg. They have worked with us for over 7 years ever since we have bought our vehicle from Rudy Luther Toyota. They are knowledgable, professional, and friendly. More

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