Drew Young | Page 3

Kurt was friendly, supportive and helped with all questions, even answering most prior to asking. Would recommend them to anyone and will come back. questions, even answering most prior to asking. Would recommend them to anyone and will come back. More

by MATT.BERGERON10 Verified Customer Verified Customer

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It could of been better. .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But ov .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But overall satisfied with the car. More

by acote1820 Verified Customer Verified Customer

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Satisfied my needs in a professional manner could I have found a better deal maybe but I achieved my goal with the effort I was willing to put forth I’m Grateful for their assistance and Really Nice Vehicle found a better deal maybe but I achieved my goal with the effort I was willing to put forth I’m Grateful for their assistance and Really Nice Vehicle 👍 More

by desalvosm Verified Customer Verified Customer

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I was worried because several things went wrong on the vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it so I don’t feel afraid to drive it and I can live with that. More

by jshomeservice.84 Verified Customer Verified Customer

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Service department was outstanding. Solved three big problems, no delay no excuses. Nice people up front and competent people out back. Thanks to them I was back on the road as promised. problems, no delay no excuses. Nice people up front and competent people out back. Thanks to them I was back on the road as promised. More

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Amazing Experience from the moment you walk up to the door to the time that you sign papers for your vehicle to take home the experience is amazing . My sales rep Josep from the moment you walk up to the door to the time that you sign papers for your vehicle to take home the experience is amazing . My sales rep Joseph was very patient, knowledgeable, friendly, fast, very professional person. there was no hidden information everything was straightforward and I am very happy with my experience. Thank you to Merchants for helping me get into the car I always wanted:) More

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Service is above and beyond excellent I would like to thank John in the service dept as well as David in who is the service shop foreman. I have a 2012 Jeep Grand Cherokee that I thought w I would like to thank John in the service dept as well as David in who is the service shop foreman. I have a 2012 Jeep Grand Cherokee that I thought was a bad bearing or something in the front end that was making a rotational noise. Both individuals took in the vehicle and diagnosed that it was nothing in the front end but an issue with the new tires that I had.They only had 14K miles on them and were rated for 65K miles. After further testing they had told me that the tires are what was making the rotational noise and later that day went to where i purchased the tires and updated them to a new set of tires. The issue is no longer there and happy again that I can enjoy my vehicle once again. I just want to say thanks again to all that were involved in getting this issue diagnosed and very quickly. I would highly recommend this service dept to anyone looking to get the job done right the first time Thanks again. More

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Drew makes the service department Drew has years of experience in the automotive service arena. He is extremely knowledgeable, professional and an all around great asset! Thanks for yo Drew has years of experience in the automotive service arena. He is extremely knowledgeable, professional and an all around great asset! Thanks for your years of great service. More

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Another great experience!!! Just purchased my 2nd Lexus from Merchants and had the pleasure of working with Joe Hodgson. He went above and beyond to make it a great experience f Just purchased my 2nd Lexus from Merchants and had the pleasure of working with Joe Hodgson. He went above and beyond to make it a great experience from beginning to end. He took the time to answer all questions and even helped me set my phone up on Bluetooth. Seems minor but those little things make an impression. I would recommend Merchants and Joe to everyone!! Thanks Joe!!! More

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Made me feel comfortable Working at an RV dealership I am somewhat familiar with how salesmen can be, and I am happy to say that Harold made me feel less like a target, and mo Working at an RV dealership I am somewhat familiar with how salesmen can be, and I am happy to say that Harold made me feel less like a target, and more like a valued customer. I already had a particular vehicle in mind, and we went right to work on what I needed to get into that vehicle. I'm satisfied that I received an excellent truck for a good price. I am especially impressed that Scott and Harold introduced me to the service department manager and writers who would be servicing my truck in the future. Everyone I met seems sincerely happy to work at Merchants and made me feel very comfortable and satisfied that I made the right choice. More

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