148 Reviews
Write a Review148 Reviews of Drew Paris
November 22, 2023
A as usual pleasant experience. Responsive to my questions and willing to get the job done right. Responsive to my questions and willing to get the job done right. More
Other Employees Tagged: Kyle Greenberg , Jackie in Parts
November 13, 2023
Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always. Everyone is knowledgeable and courteous. Excellent service as always. More
Other Employees Tagged: Kyle Greenberg , John Cersoli
November 13, 2023
Wonderful customer service and attention by service team to resolve the issue quickly and professionally! to resolve the issue quickly and professionally! More
Other Employees Tagged: Kyle Greenberg , John Cersoli
October 23, 2023
Service department was helpful, efficient, friendly and worked well as a team. Would recommend them to anyone needing automotive service. worked well as a team. Would recommend them to anyone needing automotive service. More
Other Employees Tagged: Kyle Greenberg , John Cersoli
October 19, 2023
Drew and Kyle were very helpful and courteous to me in regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on the Camry, gents! It's been riding well and the brakes have been working well ever since I drove off the service lot. Keep up the great work! More
September 30, 2023
This is the second time this dealership did recall work on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the interior, when brought to their attention all I get is “ sorry”. No respect for the vehicles they are servicing. I’ve used this dealership for over 25 years, bought several vehicles there, I can no longer recommend Lombard Ford. I am very disappointed how they have treated us, we will need to find a new dealership to service our vehicles. James Lagassie More
Other Employees Tagged: Kyle Greenberg
August 28, 2023
A person shouldn’t have to tell a service department what the problem is and still not have it fixed. Very poor customer service. Would not go back to them. Bought two vehicles from them and I don’t plan on the problem is and still not have it fixed. Very poor customer service. Would not go back to them. Bought two vehicles from them and I don’t plan on going back. More
Other Employees Tagged: Kyle Greenberg
August 24, 2023
I have nothing, but great things to say about Lombard Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It's a different atmosphere than any dealership I've been to in all honesty. Mr. Lombard, Mike Manns, Mark Jones, Kyle Greenberg and Drew Paris all have been straight shooters and make you feel at ease. They're all terrific. I don't mind driving from far away (live in Agawam MA) to get my Camry serviced there! More
Other Employees Tagged: Kyle Greenberg , Mark Jones, Rob Lombard
July 27, 2023
Good service, good location for my self residing in Winsted. I have purchased several vehicles from Lombard starting in 1987. Winsted. I have purchased several vehicles from Lombard starting in 1987. More
Other Employees Tagged: Kyle Greenberg , John Cersoli