Drew Paris
Drew Paris at Lombard Ford
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Drew Paris | Page 14

Service Dept Manager

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.5
142 Reviews
4.5

142 Reviews

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142 Reviews of Drew Paris

April 15, 2021

Dealership Rating
Employee Rating

Great service department! The mechanics are great and do a wonderful job on your vehicle. The employees are very friendly and caring. The prices are reasonable too. Just an awesome experience! More

by FAYLEE0538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 14, 2021

Dealership Rating
Employee Rating

Always a pleasure to deal with, get me in a fast time and happy to work with the staff, Been buying cars and trucks for over 30 years and I keep going back , staff are friendly to work with and get my issues More

by HENRY110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Polly Brancato

Apr 14, 2021

Lombard Ford responded

It's always a pleasure to assist you sir. We thank you for your 30 years of dedication. Your friends at Lombard Ford

March 24, 2021

Dealership Rating
Employee Rating

Excellent service - was in and out earlier than expected. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. More

by Speed with Safety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Fogarty , Polly Brancato, Jeff Ingraham

Mar 26, 2021

Lombard Ford responded

Sounds like all went well on your visit. We couldn't be happier. Thank you for your business. Stay safe. Your friends at Lombard Ford

March 18, 2021

Dealership Rating
Employee Rating

Quick and prompt service and a super friendly support staff who fit my service into my schedule. I will definitely come back again and again. More

by PASCHWANKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Polly Brancato, Jeff Ingraham

Mar 19, 2021

Lombard Ford responded

We would be honored if you were to come back again, and again. :) Thanks for taking the time to let us know how your visit went. See you next time! Your friends at Lombard Ford

February 26, 2021

Dealership Rating
Employee Rating

If Polly was behind the service desk...absolutely awesome (I didn’t know her name.) You accommodated me today. I cannot thank you enough, guys! More

by Turner, Celeste #57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

February 17, 2021

Dealership Rating
Employee Rating

Professional, helpful, knowledgeable, timely---I just have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the More

by CORALEMAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ingraham

Feb 17, 2021

Lombard Ford responded

Thank you for your feed back. We appreciate the extra mileage you endure to have your vehicle serviced with us. Regrettably we can't determine who was not wearing a mask that day but have reinforced the importance of wearing masks to all our staff. Your friends at Lombard Ford

February 03, 2021

Dealership Rating
Employee Rating

It is always a great experience at Lombard Ford! The staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. More

by Debra Paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Polly Brancato

Feb 04, 2021

Lombard Ford responded

Thanks Debra for sharing your experience with us. We also thank you for your ongoing business. Always a pleasure to see you. Your friends at Lombard Ford

January 30, 2021

Dealership Rating
Employee Rating

Excellent service done in a courteous and cost wise manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. More

by moorejrjohne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2021

Lombard Ford responded

Thank you Mr. Moore for sharing your impression of our Service Dept. Thank you for your vehicle purchases over the years as well. Always glad to see you regardless of the reason. Your friends at Lombard Ford

January 23, 2021

Dealership Rating
Employee Rating

Excellent service done in a courteous and cost wise manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. More

by CCRADJUSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Polly Brancato, Jeff Ingraham

Jan 23, 2021

Lombard Ford responded

Thank you for your recommendation. Glad to hear you found our staff to be helpful. We try, and definitely appreciate your business. Your friends at Lombard Ford

January 23, 2021

Dealership Rating
Employee Rating

The absolute best experience I have had purchasing anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free More

by Chris.beres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, Ed Obrien, George Fogarty, Emma Allen , Polly Brancato, Mark Hoxie, Jeff Ingraham, Mark Jones, Daniel LoRusso

Jan 25, 2021

Lombard Ford responded

Thank you Chris for taking the time to share your feelings with us. We're happy to have you in the family sir. Make sure you reach out to us with any questions or concerns. Your friends at Lombard Ford

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