Drew McGovern
Drew McGovern at Hi-Line Autohaus
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Drew McGovern | Page 3

Sales Team Leader

Hi-Line Autohaus

6411 East Independence Boulevard
Charlotte , NC 28212

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4.9
40 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

7 yrs, 9 mos

4.9

40 Reviews

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40 Reviews of Drew McGovern

January 11, 2024

Dealership Rating
Employee Rating

Jesse is very professional, courteous and knowledgeable! I highly recommend 👍👍👍 Great Experience! Drew McGovern not to shabby either! Highly recommend! More

by tomlnel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Arango

Jan 19, 2024

Hi-Line Autohaus responded

Thank you for the great review! We appreciate your business and welcome to the Hi-Line Autohaus family! Enjoy your new vehicle!

December 30, 2023

Dealership Rating
Employee Rating

Rich was knowledgeable and great for our Lexus purchase. Overall, Hi Line was a great experience for us, particularly over many of those larger car dealerships. More

by thall8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert

Jan 03, 2024

Hi-Line Autohaus responded

Thank you for the great review, we appreciate your business and Welcome to the Hi-Line Autohaus family! Enjoy your new vehicle and thanks again!

December 24, 2023

Dealership Rating
Employee Rating

Drove 90 minutes and waited for an hour for someone to help us. Bought the car - they didn’t fill it with gas, didn’t clean it, no owners manual on a 2021, and only 1 set of keys. Would not recommend. Wil More

by Mlgmlgmlg3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tony Byrd

Dec 27, 2023

Hi-Line Autohaus responded

We’re sorry to hear your experience did not meet expectations. We want all of our clients to have a great experience with us when buying their next vehicle. As stated on our website, we can’t guarantee that every vehicle we sell comes with two sets of keys or owner’s manuals. We price our vehicles accordingly to make sure we’re offering a fantastic value to our clients. While many New vehicles are guaranteed to have full tanks of gas by the manufacturer as part of the vehicle’s invoice, we ensure that all of the Used vehicles we sell leave with at least half a tank of gas, on us. Finally, while we can’t always complete a delivery detail on deals completed after business hours, we always make a promise that we will detail your car in the future. That is a promise we are still happy to keep for you as well! Our General Sales Manager has tried to reach out to take your feedback directly, and would be more than happy to address these items with you.

Dec 29, 2023

Mlgmlgmlg3 responded

The worst car purchasing experience I’ve ever had. I’ve purchased quite a few cars. The response is a joke. Nothing was mentioned at the time of purchase. But we found clumps of hair in the cup holders and there are more. Buyer beware, stay away from this dealership.

December 21, 2023

Dealership Rating
Employee Rating

Repeat customer here! Hi-Line never disappoints. Best place in clt to get your next vehicle! Rich & staff were amazing! More

by Lvailmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert

December 02, 2023

Dealership Rating
Employee Rating

Rich Bogart at Hi-Line Autohaus made buying our new (used) car such a pleasant and easy process. From the moment we submitted an inquiry online, Rich was responsive, knowledgeable, friendly and helpful More

by jillraedels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert , Kenneth (Ken) Kavanaugh

Dec 13, 2023

Hi-Line Autohaus responded

Hey Jill, Thank you so much for coming back to Hi-Line Autohaus for another vehicle! We appreciate your business very much. Please let us know if you need anything and thanks again!

November 27, 2023

Dealership Rating
Employee Rating

I had never heard of Hi-Line Automotive but boy am I glad I found them! They responded immediately to my first inquiry and my salesperson, Rich, was responsive to all of my many questions, first by email an More

by loriwalkermsw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert, Tom Baker, Carlos Marino , Kenneth (Ken) Kavanaugh

November 20, 2023

Dealership Rating
Employee Rating

Good selection and prices. Was happy with my trade in value. Bigger dealerships add cost to the buyer with fancy amenities and multiple attendants. This was quick and easy. More

by Dontwantone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez, Kenneth (Ken) Kavanaugh

November 16, 2023

Dealership Rating
Employee Rating

Found the car I wanted online and called the dealership. Randy took my call, answered my questions, and we set up an appointment. I had to amend the time a couple times as I was coming from a distance. They More

by garyseacat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez

Nov 17, 2023

Hi-Line Autohaus responded

Thank you Gary for the great review! Welcome to the Hi-Line Autohaus family!

October 18, 2023

Dealership Rating
Employee Rating

It was smooth process, Randy was really welcoming and helped me in the process of buying. More

by Kashif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez

October 03, 2023

Dealership Rating
Employee Rating

Randy was really helpful and understood what I was looking for immediately. I enjoyed the car buying experience. More

by Jonnyz36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez

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