Douglas Badgett | Page 2

Mary and the rest of the staff was completely helpful and the buying process was a good experience. Everything was completed when I arrived all we had to do was sign the papers the buying process was a good experience. Everything was completed when I arrived all we had to do was sign the papers More

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I’ve purchased 3 trucks from this dealership and always had a good experience. I live several states away so depend entirely on the online advertising and the salesperson to get us to the finish line. On m had a good experience. I live several states away so depend entirely on the online advertising and the salesperson to get us to the finish line. On my most recent purchase, a 2023 Ram 3500 dually, I really wanted heated seats (I live in Ohio) and apple car play. I searched through inventory until I found one with those features in my price range. Worked through the sales deal, flew into North Carolina, arrived at dealership in the evening and signed papers. On my drive home I realized no heated seats and no car play as advertised clearly on their website. I was strung along for a week asking for positive reviews as they told me they would handle the situation. At the end of the day the resolution was to sell me a heating element at my cost and to go get a new stereo aftermarket at my cost. These items added a ton of value to the vehicle and were crucial in my purchasing of the vehicle. They’ve danced around a resolution, never had a manager call me even though I asked several times, and have since written me off. I’ve spent over 200k at this dealership and have sent countless others to the dealership over the last 5 years. It’s a lot of money for me and I have never felt less respected and taken care of as a customer. It was extremely unprofessional of them to ask me for s positive review before I received my truck and I’m so thankful I didn’t do that now. I’ve always given high scores to Kernersville, but from this point forward myself and my friends business will be going elsewhere. People often say “Why don’t you buy local?” And I tell them because I always felt like dealing with you guys was like dealing local. I was treated well. That is no longer the case. Be VERY careful dealing with this dealership. Their advertising is false . More

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Kernersville Chrysler Dodge Jeep Ram is a great dealership. I would recommend them to all my friends and family. dealership. I would recommend them to all my friends and family. More

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The finance manager Angela, Mary, and Erica Jones were incredibly helpful with this process. Would recommend anyone to come here to do business. Best part was the process was fast! incredibly helpful with this process. Would recommend anyone to come here to do business. Best part was the process was fast! More

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Over the top PERFECT experience. Nothing about this purchase could have been better. The staff went above and beyond anything I have ever experienced in 54 years. Nothing about this purchase could have been better. The staff went above and beyond anything I have ever experienced in 54 years. More

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Fun friendly vest experience I've ever had at a dealership. I will be back for my next vehicle!!! dealership. I will be back for my next vehicle!!! More

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Very professional and courteous service. Very knowledgeable about the product and communicated promptly. Would highly recommend! Very knowledgeable about the product and communicated promptly. Would highly recommend! More

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The internet and dealer representatives were courtesy, helpful and attentive. The best price on the east coast. helpful and attentive. The best price on the east coast. More

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Hassle free to work with from the first phone call to picking up at delivery. Being out of state I wasn’t sure how it would go but it was flawless! picking up at delivery. Being out of state I wasn’t sure how it would go but it was flawless! More

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Kernersville Chrysler Dodge Jeep Ram is arguably my best dealership experience. I have been buying trucks for nearly 40 years and have driven Ram’s exclusively since 2002. I would highly recommend a Ram t dealership experience. I have been buying trucks for nearly 40 years and have driven Ram’s exclusively since 2002. I would highly recommend a Ram truck and send em to Kernersville Ram. More

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