Doug Morgan
Doug Morgan at Morgan Automotive Inc
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Doug Morgan | Page 20

Owner

Morgan Automotive Inc

850 Lancaster Road
Manheim, PA 17545

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5.0
195 Reviews

Hello my name is Doug Morgan. I would like to tell you a little about my background. I have been in the industry for over 38 years and started with my father managing lease cars later to become a buyer for him. I then started a wholesale outlet providing cars for upstanding dealers. I am in the Manheim Auto Auction dealer council and have been a top 100 dealer out of thousands for over 23 years and rated number 4 power seller through Maheim Auto Auction along with being a active member in PIADA and being 1 of 7 dealers on Guardian Warranties counsel . I am the primary buyer for the company and commit myself to only buying the highest in top quality and run history reports on all cars prior to purchasing them to ensure that we as a dealer and you as a customer have piece of mind. I look very forward to speaking to you and personally invite you into our dealership and hope you experience the top level service that all of our customers know us by.

Dealership Experience

18 yrs, 5 mos

Industry Experience

44 yrs, 5 mos

Languages Spoken

English English

5.0

195 Reviews

Write a Review

195 Reviews of Doug Morgan

July 11, 2018

Dealership Rating
Employee Rating

Got a Mustang Here! Amazing People! The guy here was a jokester! He’s very funny and will answer any questions you have! Very nice people and would recommend this place to anyone! Went t More

by Dennisbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brullo, Matthew Elliott , Susan Morgan

July 08, 2018

Dealership Rating
Employee Rating

Easy and stress free It was a great experience from beginning to end. Everyone we dealt with were friendly and very nice. The salesman, Mark, was great. He was very straig More

by Cashman314
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brullo

June 05, 2018

Dealership Rating
Employee Rating

Great Experience Doug listened to what I was looking for and had the perfect vehicle. Mark did an amazing job finding me great financing and Matt took great care of me More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brullo, Matthew Elliott

May 18, 2018

Dealership Rating
Employee Rating

Low pressure, high service This dealership wasn't even looking for my buy. No sales pitch, no pressure but a lot of help. They gave me exactly what I wanted. I felt very comfort More

by Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brullo, Matthew Elliott , Forget their names but there were 2 mechanics who were able to answer all my truck questions.

May 21, 2018

Morgan Automotive Inc responded

Thank you for choosing us for your Truck purchase and review. You and your Wife where a pleasure to deal with and it was a very fun transaction. Congrats on your new truck and your recent Marriage . We look forward to serving you in the future and hope you enjoy your new truck. P.S. Thank you for the ISO Cooler ,Mark

May 14, 2018

Dealership Rating
Employee Rating

Lowest of the Low - Stay Away From This Dealership! If we could give Morgan Automotive zero stars that would be all they deserve. You never returned our phone calls Doug. We even reached out to you via More

by powerwoman216
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Elliott

May 16, 2018

Morgan Automotive Inc responded

As we all know there is two sides to every story. We are sorry you feel the way you do and apologize that you couldn't get through to Doug as he was busy helping another customer when you called in and time got away from him , he is very regretful he forgot to call you back. We are all humans and are not perfect . Matt had jumped on the phone to assist you so you did not have to wait. Matt got on the phone quickly spoke with (John your Husband) to reconfirm our final figures and at that point John wanted to think it over and back to us. And to our surprise we got this review. Unfortunately that particular truck just came in and was very rare being a crew cab long bed with super low miles and we had priced it very aggressive to begin with so that is why we could not discount this truck but we did give you $1000 above Doug's comfort level on your trade. Each and every person prides themselves on the best of customer service, with over the 30 years of sales to the local community have never had a customer feel this way. We are regretful this truck did work out and if there is anyway we can earn your business please reach out to us. Morgan Automotive staff

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