Doug Krem | Page 2

Way beyond expectations I have been buying cars for over 55 years and I have never been treated so well by a car dealership as I have a t harris Kia. Starting with the except I have been buying cars for over 55 years and I have never been treated so well by a car dealership as I have a t harris Kia. Starting with the exceptional and attentive sales team and in particular, Christine Wright. I have never seen any sales person work any harder than she did. I met almost all of the staff and everyone made you feel so very special. Almost like you were the first and only customer they have had. The owner, Dave Harris, made a special effort to meet me and take time to talk to me. I could probably write a thousand words and those words could not describe how good my experience was. I still cannot believe how well I was treated. Oh yeh! The optima is one of the best if not best car I have ever driven or bought. More

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Zoomzoom My experience at Harris Kia was awesome, Cameron and the team were very pleasant and knowlegable to deal with. I couldnt be happier with my new Kia Sp My experience at Harris Kia was awesome, Cameron and the team were very pleasant and knowlegable to deal with. I couldnt be happier with my new Kia Sportage. I can see how this dealership is 2017 Kia dealership of the year. One happy customer!! More

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When ever I need to smile I must say that have been treated with respect by all, Keeran Sims has gone out of her way to make me feel welcome, thankyou I must say that have been treated with respect by all, Keeran Sims has gone out of her way to make me feel welcome, thankyou More

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Kia went above and beyond for us!!! AWESOME!!! Let me start by saying I'm a truck guy. Well I found the perfect truck for me and had everything I wanted, only problem being it was in Kelowna... No Let me start by saying I'm a truck guy. Well I found the perfect truck for me and had everything I wanted, only problem being it was in Kelowna... No problem John said!!! They had it transported down to their lot for next to nothing and got my wife and me all set up... Cam & John went above and beyond to accommodate us, in fact the whole team made us feel special... Cam was relentless making sure everything went smoothly... We would definitely encourage anyone looking for a vehicle to check out Harris Kia first!!! Kia was AWESOME, just a great team, everyone... So if you want a car, go see Cam! More

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Always Awesomw I have always had an excellent experience with the friendly staff particularly in the Service department as this is where most of my interactions occu I have always had an excellent experience with the friendly staff particularly in the Service department as this is where most of my interactions occur (during regular service and tire exchange. More

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Wow.... These folks wrote the book on service Without a doubt... This dealership treats you top notch and they work with you respecting and taking into account all your needs. I'm a return custo Without a doubt... This dealership treats you top notch and they work with you respecting and taking into account all your needs. I'm a return customer due to their unbelievable service. Hats off to all. I highly recommend them for your next vehicle. Love my forte and it's fantastic warranty - thanks all! More

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Another satisfying experience I showed up without making an appointment for snow tires and as my car was nearing its next service hours Kolbi set everything up immediately and all I showed up without making an appointment for snow tires and as my car was nearing its next service hours Kolbi set everything up immediately and all within about 10-15minutes. I've been dealing with Kolbi in the service department for the last three or four years and everytime she makes me feel more like a member of the Harris Kia family than a customer that shows up every 5000 or so kilometres. i personally thinks that she's a rock star in the service department world. I stopped by the parts department to look at some rubber matts for my car and within five minutes Doug was taking a set to the service department for installation. I can honestly say that I've never had bad experience at Harris Kia. Sincerely Troy S P.S. I would like to wish all the Harris Kia staff and there families a safe and happy holiday season and all the best in the coming new year. More

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Great service and staff Because of the way we were treated and the service we received and the price on our trade-in and the products we purchased from this dealer. Because of the way we were treated and the service we received and the price on our trade-in and the products we purchased from this dealer. More

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Great team, Friendly, informative No pressure, listened to what we wanted and met our needs. comfortable environment and everyone appeared to work together as a team. Even though our s No pressure, listened to what we wanted and met our needs. comfortable environment and everyone appeared to work together as a team. Even though our salesman was new, he was very knowlageable and if he couldn't answer our questions he would aquire it from his co-workers promply. Everyone made us feel welcome when we arrived and departed the dealership. Nick was great to deal with and we would recommend him and the dealership to family and friends. More

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Awesome experience buying my first brand new car! I recently purchased my first new car at Harris Kia and could not be happier with the experience. The weekend before we had purchased a new truck for I recently purchased my first new car at Harris Kia and could not be happier with the experience. The weekend before we had purchased a new truck for my boyfriend from a dealership in another city and the experience was absolutely terrible. Eventhough we were driving away in a shiny new truck, we were bitter and grumpy and clouded in negativity from the very poor interaction we had with the circular-talking and less-than-genuine salesman and other, all older male sales staff. Based on this poor experience and other brief car shopping attempts met with clingy, fast-talking, annoying salespeople, I definitely came on to the Kia lot with my defenses up. Also, as a younger woman I felt guarded that I could be taken advantage of and treated like I didn't know what I was looking for. Chris, approached me on the lot and happily answered all my questions and showed me several vehicles and explained the differences in trim levels. I immediately had a better feeling about him; I felt like he was truly listening to me and waiting to hear my questions and help me answer them intead of answering questions I didn't ask and trying to sell me something I didn't want. It was right at the end of the business day when I took a car for a test drive and when I returned to the lot, the sales manager, Jeremy came and introduced himself and asked how it went. I was pleasantly surprised. When we bought my boyfriend's truck from the other dealership, we were not allowed to speak with the sales manager or the finance manager until we had already sat through three frustrating hours of too much talking with the salesman who went back and forth to the managers "negotiating on our behalf." Such a crock. I left the Kia lot that day to do some further comparison shopping and was happy to not receive nagging phone calls. I returned a week later and asked to take a car on an over-night testdrive which I was pleased was permitted - afterall, this was a major purchase for me! When I returned the next day, Big Al took care of me in the finance department and made sure I was able to get the rate/term that worked for me. At Harris Kia, I truly appreciated the transparency of their set up and the genuine friendliness of their entire staff. I didn't just shake hands with my salesman, I hugged him when all was said and done! I feel like I could go for drinks with this staff and have a great time. I hate to point out the younger average age of the staff here as a contributing factor to my comfort and enjoyable experience but I do think it made the staff more relatable. They were knowledgable, helpful, and very professional without the stereotypical, sleezy car salesperson stigma (that can be demonstrated by salespeople of all ages and genders). I also appreciated that there were several women on staff in all departments. This made the dealership more approachable and welcoming for me as well. Overall, Harris Kia gets an A+ from this teacher. I could not be happier with my car-buying experience and seriously love driving my sporty new Kia Soul! I absolutely recommend this dealership to anyone considering buying a new or pre-owned vehicle. More

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