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Doug Grills
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Doug Grills
Service Advisor
Dean Team Volvo Cars of St. Louis
7700 Manchester Road
St. Louis, MO 63143
52 Reviews
Languages Spoken
English
52 Reviews
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52 Reviews of Doug Grills
November 16, 2023
Brian was extremely helpful recently when we wanted to purchase our Volvo that had been under a lease contract. I highly recommend Brian to anyone who wants the extra customer service and knowledge. He's purchase our Volvo that had been under a lease contract. I highly recommend Brian to anyone who wants the extra customer service and knowledge. He's your guy! Diana Spellman More
by dspellman
Other Employees Tagged: Brian Jackson, Brian McClain, Shelby Diepenbrock , Derrick in Service -Outstanding!
Helpful 
October 21, 2023
The process of purchasing a car can be daunting, especially if you find yourself needing a new vehicle unexpectedly. Paul Thoman & Shelby Diepenbrock listened to my concerns, answered my questions especially if you find yourself needing a new vehicle unexpectedly. Paul Thoman & Shelby Diepenbrock listened to my concerns, answered my questions and gave me the space and time I needed to make my buying decision with confidence. I felt well taken care of by the entire team at Volvo Cars of St. Louis. Thank you! More
by SLaux
Other Employees Tagged: Paul Thoman, Shelby Diepenbrock, Mike Crowell
September 25, 2023
Excellent service department. They are very customer friendly. The service reps have a lot of experience and stayed in contact with me while my care was being serviced. Doug was g They are very customer friendly. The service reps have a lot of experience and stayed in contact with me while my care was being serviced. Doug was great to deal with More
by cornerstonefp
February 26, 2023
Jennifer Crawford at Volvo Cars STL was wonderful to work with. She really went beyond being just the sales rep-she helped get us a great deal so we could drive in the car we really wanted. Wonderful experi with. She really went beyond being just the sales rep-she helped get us a great deal so we could drive in the car we really wanted. Wonderful experience all around. More
by Tray
Other Employees Tagged: Shelby Diepenbrock , Jennifer Crawford, Sean Hogan
September 16, 2022
Doug is so kind and helpful. I know nothing about cars or their upkeep, so I leave it to Doug to explain all of my cars issues to me. He does so in a way I understand, and breaks I know nothing about cars or their upkeep, so I leave it to Doug to explain all of my cars issues to me. He does so in a way I understand, and breaks down costs for me while checking if issues are covered by my warranty. He’s the best, and I know my car and I are in good hands with Doug! More
by Lindsaymareehager
September 09, 2022
Ray Garcia was Very Polite and Knowledgeable! !! It was a Pleasure doing Business with him. Will Definitely always take my Volvo here for maintenance and any issues that may arise. !! It was a Pleasure doing Business with him. Will Definitely always take my Volvo here for maintenance and any issues that may arise. More
by brownricepatti
Other Employees Tagged: Connor Bemis, Ray Garcia
August 17, 2022
Doug and Connor in customer service were amazing incredibly knowledgeable, quick to help and what was going to potentially be a 3 hour appointment was less than 90 minutes we will definitely be taki incredibly knowledgeable, quick to help and what was going to potentially be a 3 hour appointment was less than 90 minutes we will definitely be taking our Volvo back for any service...thank you so much! More
by Dawn5567
Other Employees Tagged: Connor Bemis
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