Donnie DEMBY | Page 2

KUDOS TO DAN BRITO My name is Lee C.McPherson and I recently had to come in for service because my engine light was on. I have been an Apple Lincoln owner for 10 years. My name is Lee C.McPherson and I recently had to come in for service because my engine light was on. I have been an Apple Lincoln owner for 10 years. During my long ownership I have kept warranty insurance for the entire time. Even though I had a warranty, as a 90-year old, I had forgotten when the repair was completed. When picking up my car an extremely observant service advisor named Dan Brito discovered that I had three more days left of my warranty. Mr. Brito did not stop there, it was through his diligence and persistence that I received my refund check, since the payment had previously been made on my credit card for the full amount. It was such a pleasant experience to know that someone from Apple Lincoln cares so much about me being a very satisfied customer. That is why I feel it is necessary for me to send this very positive review. More

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Donnie was awesome Excellent service... He explained everything clearly and did not pressure me but advised me what my vehicle needed unlike other car dealerships.. Grea Excellent service... He explained everything clearly and did not pressure me but advised me what my vehicle needed unlike other car dealerships.. Great service advisor More

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