Donna Poppendieck

While I ended up being unable to secure a car through A-1 after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to me was the fairest you could hope for and Alex, the sales associate with whom I worked, was not only transparent about what to expect in the process, but treated me with dignity. He saw the problems I have had before working with A-1 and had a genuine desire to solve those problems and provide a positive outcome. He’s such a standout in a world currently packed full of deception and greed. The few times I had to call in, all of the staff was friendly and never sent me around in circles like some dealerships do. Even though I was from MD and they’re in CT, they treated me like I was from right next door. So while I did end up finding a car through another dealer, I would gladly try working with them if ever in the market for another Toyota, and would DEFINITELY recommend others giving them a shot. While they couldn’t find me a GR86, they seem to be quite good at getting SUV and some truck models in stock. Give them a try! More

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