Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 33

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
552 Reviews
4.9

552 Reviews

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552 Reviews of Donald Mast

March 30, 2022

Dealership Rating
Employee Rating

Don, my service writer, was able to work my vehicle in for service and all work was performed timely. More

by nrsryoung2627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Walker Ford responded

Thanks for taking the time to leave us this great feedback! We're thrilled to hear Don was able to help you out!

March 30, 2022

Dealership Rating
Employee Rating

Every time I come in I am treated with respect and like I am the only person there. Great service! Thank you More

by JUDEDUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Apr 08, 2022

Walker Ford responded

Our team prides themselves in provided top-notch customer service to every customer that walks through our door! We're glad to hear they hit the mark for your visits!

March 30, 2022

Dealership Rating
Employee Rating

Easy to work work. Done on time. Don M was very good and helpful to me More

by Dbeards58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Walker Ford responded

We're so happy to hear Don and the service team were able to get you in and out while providing you with a 5-star experience during your recent visit!

March 29, 2022

Dealership Rating
Employee Rating

I called after hours with a few questions for the service department about my 2018 F150 I had purchased from another dealership pre owned and they responded the next day. They let me know that the issue I wa More

by thompsonjohnny41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Apr 08, 2022

Walker Ford responded

We're so happy to hear our team was able to get you in for the service you needed! We appreciate you and are so thrilled to hear we have earned your loyalty!

March 29, 2022

Dealership Rating
Employee Rating

Took my truck in for diagnostic $350, came back out with more problems than we they received it!! Told me I had to pay for the tow to get it back to them. Don’t recommend More

by TGRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 31, 2022

Walker Ford responded

Hello TGRAY8,. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

March 29, 2022

Dealership Rating
Employee Rating

Don was more than helpful ! The man is a legend. Thank you again bye bye More

by Mjsk8ing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: His name was don im sure

Apr 08, 2022

Walker Ford responded

We will pass your kind words over to Don! We're so glad to hear he was able to help you out during your visit!

March 27, 2022

Dealership Rating
Employee Rating

Walked me to the waiting room upon arrival. Coffee bar pointed out. Came in to update me. Very pleasant experience. More

by STUNJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Walker Ford responded

We're so glad to hear your recent visit was a great one! Thank you for the feedback!

March 26, 2022

Dealership Rating
Employee Rating

Another great experience on my service visit. My car was taken on time per my appointment and was ready right around the time I was told. My Service person was professional, knowledgeable and f More

by Dsalz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Walker Ford responded

We pride ourselves in the top-tier customer service our team provides and we're so happy to hear your recent service visit was no different! Thanks for the feedback!

March 25, 2022

Dealership Rating
Employee Rating

Steve is the best! I’ve finally found a ford near me I can trust! More

by JAZZY_INGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Steve McHenry

Apr 08, 2022

Walker Ford responded

Thank you for taking the time to leave us this kind feedback! We're happy Steve was able to help you out!

March 25, 2022

Dealership Rating
Employee Rating

Don was great to work with. He was always in contact with me about what was going on with my vehicle. More

by GOOCHYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar

Apr 04, 2022

Walker Ford responded

That is awesome to hear! Thank you for taking the time to share your experience and shout out Don for the work! Come back if we can do anything else for you, have a good one!

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