Don Nilles

Don Nilles -best salesman I’ve had for 5 leases I’ve been leasing Volvo’s for the past 20 years. I like the brand, so I haven’t looked to switch, while my life and my locations have changed. My Tu I’ve been leasing Volvo’s for the past 20 years. I like the brand, so I haven’t looked to switch, while my life and my locations have changed. My Tucson guy, Don Nilles, has been great from the start and continues to go above and beyond for me with my newest and most tech-advanced 2018 Volvo XC-60. He got me the car I wanted fast and continues to be there for me whenever I need him. Volvo of Tucson is lucky to have him. More

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Excellent purchase experience Don and the rest of the staff did a great job through the entire process of showing cars thru the purchase process. The environment at the dealership Don and the rest of the staff did a great job through the entire process of showing cars thru the purchase process. The environment at the dealership is inviting and low key. My only complaint is that some of their cars were not available to show since they were still being inspected and reconditioned . I would recommend that they not advertise pre owned inventory until they are ready to test drive. More

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Excellent effort My experience was very friendly and not in that sleazy sales guy way, but like an honest friend who was trying to help you. Excellent customer servic My experience was very friendly and not in that sleazy sales guy way, but like an honest friend who was trying to help you. Excellent customer service and solid communication. The only quasi complaint I have is that I don't typically put up with being passed off from salesman to salesman, but this is a small dealership and I respect the challenges they face. I worked with at least 4 sales guys, but they delivered a consistent experience that did not involve repetition of sales pitches. I received at most 1 follow up call per visit and if I asked for some numbers or information, they delivered it promptly. I rated their pricing as "excellent" because they had some excellent deals on new volvos ($7,500 off) which is amazing for Volvo. More

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Buying a used 2015 Volvo v60 We worked with Don Niles to buy and get educated on this next generation Volvo. He did a great job helping us. He also set us up with parts and serv We worked with Don Niles to buy and get educated on this next generation Volvo. He did a great job helping us. He also set us up with parts and service to add some accessories to our "new" car. Both pas and service were also excellent to work with. We'll return for service, and when we are again car shopping. We think this is an excellent dealership More

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Great Experience no Hassle. From the minute I inquired about the vehicle I was looking for everything was taken care of. No Hassle. No Haggling. No pressure. They had everything From the minute I inquired about the vehicle I was looking for everything was taken care of. No Hassle. No Haggling. No pressure. They had everything ready. Took great care of me. All I had to do was sign and drive. Period. Great place! More

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No worries, no hassle, great experience overall! This is the way car buying should be - easy, relaxed and enjoyable. It's not every day that you have the opportunity to purchase a new or used vehicle This is the way car buying should be - easy, relaxed and enjoyable. It's not every day that you have the opportunity to purchase a new or used vehicle so when you do you want it to be a good experience. Purchasing a vehicle can be stressful and not just in picking the car you want but in deciding where to purchase it. That decision is almost just as important and requires the same diligence and research you would put into the vehicle itself. These guys at Volvo of Tucson are changing the way you think about purchasing a vehicle. I had initially met Brandon a few months ago when looking for a used SUV but after shopping around a bit decided to postpone my purchase. Branden was very professional and knowledgeable and offered very little pressure for me to make a purchase immediately. I kept his number in my phone and when the time came that I was in the market again, I gave him a rang. He wasn't working the hours we had planned to come in which is when we met Don Nilles. Don was also great and showed us some of the vehicle we were looking at. He was great to work with and didn't mind when we went on a unusually long test drive. He was professional and polite and wasn't pushy in the slightest. Definitely a departure from your typical car salesman. He thanked us for stopping by and we went on our way. Long story short, we ended up going back a couple of days later purchasing the vehicle we had test drove. The purchasing experience was also very easy and comfortable. Branden was great in this area as well, he has a very relaxed personality but also this subtle sense of humor that definitely helps ease the stress of making the purchase. We agreed upon a price that was very reasonable and filled out the required paperwork and the sale was made. What more can I say? If you're shopping for a vehicle and Volvo of Tucson shows up in your search, don't hesitate to pull the trigger and head on down and check them out. You won't be disappointed you did. More

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Always a Great Buying Experience This is my second time buying a car from Volvo of Tucson and I will also be referring a family member here. Don is amazing and no pressure from him an This is my second time buying a car from Volvo of Tucson and I will also be referring a family member here. Don is amazing and no pressure from him and I will most likely to purchase another one in the future. Thank you More

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Recent purchase of new Volvo We had a wonderful experience at Volvo of Tucson. We dealt directly with Don, but the whole sales staff was attentive and knowledgable, and patient i We had a wonderful experience at Volvo of Tucson. We dealt directly with Don, but the whole sales staff was attentive and knowledgable, and patient in teaching us all the new features of the car. Everyone in the dealership that we came into contact with, even in passing, was friendly and pleasant. They made a BIG fuss over us on the day we came to pick up the car, entirely unexpected and very lovely. All in all a great experience. More

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Excellent customer servjce Everyone was extremely helpful and explained all parts of the sale including showing me how to set up and use options on the car. I was introduced t Everyone was extremely helpful and explained all parts of the sale including showing me how to set up and use options on the car. I was introduced to the service manager and it was explained how I set up an appointment when I need servjce. I was very impressed with how courteous and jelly everyone was , not just the sales people I would definitely recommend this dealership Thank you More

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GREAT PEOPLE First I went on line and browsed used vechales and then wandered into the show room. I was treated with a great smile and very genuine offer to learn First I went on line and browsed used vechales and then wandered into the show room. I was treated with a great smile and very genuine offer to learn my needs and wants. I was after a lower price used vechale, but that made no matter to the people of this dealership and I was treated as if I was after the most expensive vechales they had. I delt with thee different people and each one made me feel that they had my interests in mind. Three different people chip in and showed me vechales and there was never a hint of not wanting to work with me. No pressure of any kind, you know the old routines of sales ends today, everyone wants this car, last chance, none of that. No hurry, they worked on my schedule. More

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