Don Moon
Don Moon at Taylor Ford
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Don Moon | Page 11

New and Pre-Owned Sales & Leasing

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.8
132 Reviews

Thank you for your business! Because of your continued support, you have helped make Taylor Ford one of the Top 10 Dealers in the Nation. I am very proud to be a Product Specialist at Taylor Ford. I have been at Taylor Ford for the last 12 years and would appreciate the opportunity to work with you. If you are in the market for a new or used vehicle or if you know anyone that is please contact me at 313-216-1537.

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Employee Video

4.8

132 Reviews

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132 Reviews of Don Moon

March 01, 2018

Dealership Rating
Employee Rating

Going above and beyond at Taylor Ford! What a great experience! The staff and management went above and beyond to help me get into the truck I wanted at the price I wanted! My sales associa More

by BigBo32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Chinavare, Mike Kolasa

Mar 31, 2018

Taylor Ford responded

Nice to hear what an excellent job Don Moon provided with the purchase of your new truck. On behalf of the dealership, we thank you for your feedback & business. Please let us know if you have any questions.

February 02, 2018

Dealership Rating
Employee Rating

Wonderful Our experience was great from beginning to end. The salesman that helped us, seemed honest, answered all of our questions, had everything (paperwork a More

by Kelly Hagen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Taylor Ford responded

Thank you for expressing your sales experience with Don, we appreciate you taking the time out your day to do so. Also, it's so nice to read how he easily answered your questions & make your sales transaction go smoothly.

January 19, 2018

Dealership Rating
Employee Rating

Continuous Delivery of Quality Customer Care Taylor Ford displays exceptional customer service and quality care. The relationships built here, you will not find anywhere else. 15/10 would recomme More

by Natasha Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2017

Dealership Rating
Employee Rating

Excellant Experience Family recommended Don Moon to me for the purchase of my new lease. He was wonderful to work with! He was able to get me the car I wanted for a good p More

by Courtney Overfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2017

Taylor Ford responded

Congrats on your new vehicle Courtney! We are glad to hear you had a great experience with Don. Take care!

October 10, 2017

Dealership Rating
Employee Rating

New Car Purchase I have purchased four cars from Taylor Ford. Three of them were sold to me by Don Moon. His professionalism is outstanding. If I could give him a 10 More

by Deb Burgio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Kolasa

Oct 10, 2017

Taylor Ford responded

Deb, thank you for your continued business. We are so glad to hear you had a great experience with Don, we think he's great too! We look forward to seeing you again! Tricia Read at 313-216-1606

June 01, 2017

Dealership Rating
Employee Rating

Don Moon is very friendly, helpful and knowledgeable. He got me exactly what I wanted in my new SUV! Love my new 2017 Ford Explorer! More

by Jennifer Babin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2015

Dealership Rating

Dissapointment that lingers I went to this dealer off of a referral, and wish I had never gone here. To start, I was ready to purchase a brand new mustang. When I went to order t More

by carguy777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 04, 2015

Taylor Ford responded

I am very sorry to hear of your recent discontent with our sales department. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. I assure you that poor customer service is not how we intend to conduct business which is why I would like to get in touch with you. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. I look forward to speaking with you and regaining your trust in our business. Please contact me so we may assist you better in the future. Sincerely, Mandy Friday | 313-216-1607 | mandyf@shoptaylorford.com

May 28, 2014

Dealership Rating

Hooray! Taylor Ford Great job as usual. Don is an exceptional sales professional. We always feel welcome at Taylor Ford. I just wish Ford for allow for more early lease More

by dmoyanaise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moya

May 02, 2014

Dealership Rating

Great Service from Don Moon and the Taylor Ford team Here's the thing, I wasn't dissatisfied with my 2011 Escape that I previously purchased new from Don Moon at Taylor Ford. We just liked the looks of More

by eddieb1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2014

Dealership Rating

Taylor Ford we leased a new explorer from don moon at Taylor ford he was very friendly and professional and made the process very comfortable we will definitely u More

by jlc1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2014

Taylor Ford responded

Thank you for taking time to share your experience with Don Moon at Taylor Ford.

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