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Don Conley
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11 Reviews
11 Reviews
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11 Reviews of Don Conley
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November 02, 2022
I traveled 100 miles just to do business with Classic Ford in Galveston for my vehicle purchase. Dealership is honest, trustworthy and has no ADM markup or unnecessary accessories added on, unlike all th Ford in Galveston for my vehicle purchase. Dealership is honest, trustworthy and has no ADM markup or unnecessary accessories added on, unlike all the other greater Houston Ford dealers. Taylor Whitehurst and Don Conley were wonderful to work with, both were very knowledgeable, no pressured sales and addressed all my concerns. Highly recommend Classic Ford Galveston and especially Taylor and Don. More
by Shklau
Other Employees Tagged: Taylor Whitehurst
October 31, 2022
This was our seventh vehicle purchased at Classic Galveston. First time dealing with Don Conley. Couldn’t be happier with the sales process. Really appreciated that Don was able to show us both Fo Galveston. First time dealing with Don Conley. Couldn’t be happier with the sales process. Really appreciated that Don was able to show us both Ford and GM products. He was very knowledgeable about each vehicle we considered. Don stuck with facts and did not show his bias for either product unless we asked. Highly recommend this dealership and sales professional. More
by Phil
July 25, 2022
Classic made keeping my money on the island worth it. I was treated with respect and I’ll be a return customer because of Don and Taylor. They went above and beyond to get me the best deal possible I was treated with respect and I’ll be a return customer because of Don and Taylor. They went above and beyond to get me the best deal possible More
by victorrgonzales53
Other Employees Tagged: Taylor Whitehurst
November 14, 2020
Dealing Don is the man! Me and my girlfriends family have bought numerous vehicles from don. If you're looking for a chevy, gmc, toyota whatever Don is your man! bought numerous vehicles from don. If you're looking for a chevy, gmc, toyota whatever Don is your man! More
by dustinodaniel
November 14, 2020
Hate to do this, but I Have to change my review. Only to warn people about the horrible service department. DO NOT TAKE YOUR VEHICLES HERE! Love the sales side of classic, I've bought 5 vehicles in 5ish yea warn people about the horrible service department. DO NOT TAKE YOUR VEHICLES HERE! Love the sales side of classic, I've bought 5 vehicles in 5ish years from there. Story time, I upgraded my girlfriend into a 2020 equinox, about a week after I checked the oil, no oil on the dip stick. Soo she goes up to the service department to get a quart of oil put in it, and the service guy Johnathan says oh we can't help you right now bring it back next week.....for a quart of OIL in a car with less than 200 miles on it. I call, talk to Carol, love Carol sadly she no longer works there. She said bring it back and she take care of it. In the background Johnathan chimes in, because I guess he's listening to someone else's call and says "does he know how to check the oil? How did he check the oil". That pissed me off. Looking story short my girlfriend had to take a 2 and a half hour lunch break for a quart of oil. On to my truck, rear window leak ok, waited A MONTH for a loaner..... Took my truck in at 7:30am on a rainy morning Soo they could see the leak. Guess who my service guy was, Johnathan. I was nice and cordial. Dropped the leaking truck with water on my seats off got my loaner and went to work. Told them to go ahead and do my 1 free oil change and tire rotation while they had it.After 5 days I call Johnathan, no answer so I leave a message. Day 6 no call back. Day 7 I call back no answer leave him another message. Day 8 I call Carol who still worked there at the time and guess what, oh your trucks been done it's sitting at the body shop. Transfer to John you can pick it up tomorrow. Next day rolls around I go to get my truck only to find it filthy. I dropped it off on a rainy morning mind you. I received my truck completely covered in dirt. Somebody had gone and done some donuts in my truck.... Scratches all around the truck. The spoiler on top scratched up. Dirty footprints on my seats, driver and passenger seats all the way back and leaned back. Go in to talk to Johnathan about it and ask him if he inspected my truck. He says no. We go outside, I show him the truck, he's like oh we didn't do that...... I'm pissed, I tell him I'll be back after 5pm when I get off work to talk with the service manager since I'm wasting my lunch break to come get my truck. I come in after work and ask Johnathan for my paperwork since I was upset in the condition on my $50,000 truck. He can't give me my paperwork because it has to go to GM. Ok how about the paperwork for my oil change and tire rotation. Nope ain't got it. Ok let's go speak to the manager about the condition of my truck. He wasn't heaven apologetic, he said they would have to get with the body shop manager to figure out who was going to be responsible for scratching the truck. I know for a fact that the trucks paint was perfect because about 3 weeks prior I had to quarantine because I was exposed. Soo I spent 4 days cutting & polishing the paint. To this day still haven't heard anything from anybody, my numerous emails to multiple people haven't been returned. Will I buy another vehicle from classic, maybe. But I will not bring any of my vehicles to thier service department again. Pictures kinda suck I know .... But I love the car buying experience from classic. The salesman and finance guys are the best, I've bought 3 truck and 2 cars from them. But the utter disrespect and just general lack of customer care or service has put a pretty bad taste in my mouth. More
by dustinodaniel
November 12, 2020
Excellent Customer Service experience. All of the staff worked to get us exactly what we wanted and needed in a new vehicle. Will definitely come back!! worked to get us exactly what we wanted and needed in a new vehicle. Will definitely come back!! More
by Yvaldez97
Other Employees Tagged: Erik Munoz
