Dominic Ciacelli
Dominic Ciacelli at Serra Chevrolet of Southfield
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Dominic Ciacelli

Sales & Leasing Consultant

Serra Chevrolet of Southfield

28111 Telegraph Road
Southfield, MI 48034

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4.8
298 Reviews

Hello! My name is Dominic and I grew up in Leamington, Ontario. I’m a Dale Carnegie graduate. Joining the auto industry over 30 years ago was one of the best decisions I’ve ever made. Becoming a part of the sales team at Serra Chevrolet in 2014 was another great decision. I have the opportunity to work with some of the best people who I enjoy building lasting relationships with. My honesty and sincerity are just some of the things my customers like about me. They also appreciate that I make the buying experience as simple and knowledgeable as possible. When it comes to great service, I’m your guy!

Dealership Experience

9 yrs, 6 mos

Industry Experience

31 yrs, 11 mos

Languages Spoken

English English

Italian Italian

4.8

298 Reviews

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298 Reviews of Dominic Ciacelli

February 27, 2024

Dealership Rating
Employee Rating

Car was clean on delivery. Finance was done as ask. It was a very Pleasant experience to buy a car. More

by frozenghost447
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Serra Chevrolet of Southfield responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Southfield. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Serra Chevrolet Southfield Team

December 01, 2023

Dealership Rating
Employee Rating

Dominic was the best salesman we have ever encountered, so friendly and personable! He was amazing with helping me understand everything and working hard to get me the very best deal and explaining everyth More

by alexandrarobbins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant Walker

Dec 02, 2023

Serra Chevrolet of Southfield responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dominic was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Serra Chevrolet Southfield Team

November 22, 2023

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I was helped quickly and efficiently. Dominic was very accommodating every step of the way. I would recommend working with Dominic and would return to work with him. I appreciate his atte More

by KylieJ
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 27, 2023

Serra Chevrolet of Southfield responded

Thank you for taking the time to write this review, Kylie. We are pleased to hear that Dominic was able to provide an efficient and overall positive experience. Sincerely, The Serra Chevrolet Southfield Team

October 06, 2023

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Employee Rating

Shout out to Dominic C for his followup, salesmanship, and humor. Awesome experience with my car purchase from Serra. Would highly recommend based on my purchase experience. Kudos to a job well done😀 More

by Kent T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Serra Chevrolet of Southfield responded

Kent, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We will share your kind words with Dominic! Sincerely, The Serra Chevrolet Southfield Team

July 29, 2023

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Employee Rating

Small money is no money in the used car section. Ask Dominic. Good to know for the future. More

by BernadetteHeadd
Sales Price Transparency
Recommend Dealer
No
Jul 31, 2023

Serra Chevrolet of Southfield responded

We appreciate the time you took out of your day to provide this feedback. At Serra Chevrolet Southfield, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Serra Chevrolet Southfield Team

May 24, 2023

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Employee Rating

For the past several months, I have been searching for the perfect low mileage 2020 RAM 1500 with the V6 engine. I found one at Serra Chevrolet. First, I am a very "smart" car-buying customer. I have More

by bagtosser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Serra Chevrolet of Southfield responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

February 22, 2023

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Employee Rating

Dominic was a pleasure to work with! He displayed a high level of customer service and we are recommending him for anyone's new or used car needs. Thank you Dominic for making the proces More

by Schnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

February 13, 2023

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Employee Rating

This dealership is great. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. More

by Shawnice1234
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 15, 2023

Serra Chevrolet of Southfield responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Serra Chevrolet Southfield Team

February 11, 2023

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Dominic went above and beyond, he got me in and out! Highly recommended! Thank you. More

by Roselynsherrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2023

Serra Chevrolet of Southfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

January 31, 2023

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Employee Rating

Dominic was very helpful, honest and knowledgeable. It was refreshing to work with him after having a not so great experience at another dealership. More

by Cindytittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2023

Serra Chevrolet of Southfield responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. Sincerely, The Serra Chevrolet Southfield Team

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