Dianne Giehtbrock
Dianne Giehtbrock at Crestview Cadillac, Inc.
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Dianne Giehtbrock | Page 4

Service Customer Retention Specialist

Crestview Cadillac, Inc.

555 S Rochester Rd
Rochester, MI 48307

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4.8
42 Reviews

Dealership Experience

5 mos

Industry Experience

5 mos

4.8

42 Reviews

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42 Reviews of Dianne Giehtbrock

February 04, 2024

Dealership Rating
Employee Rating

Everyone is so very very nice and pleasant to deal in Service and so very prompt. More

by KARENKK.POULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 06, 2024

Crestview Cadillac, Inc. responded

Karenkk, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2024

Dealership Rating
Employee Rating

The gentleman that helped check my car and kept me informed the place was nice and clean and it was very happy with the service More

by kmthornton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2024

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Dealership Rating
Employee Rating

Very technically competent and good to work with for service on my 2023 Cadillac Lyriq. More

by Bob_Livonia
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 02, 2024

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 30, 2024

Dealership Rating
Employee Rating

Every time I visit, the staff is super helpful. Dan, Ron and your service collision teams are super awesome. They took care of everything promptly. They took put e ar ease and worked with my ins More

by DBTISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 02, 2024

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

January 28, 2024

Dealership Rating
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Everyone was so helpful and kind. I will keep going there for service. Great place to go. More

by laurieclark09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer

Jan 30, 2024

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 27, 2024

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Employee Rating

Ron , Dianne and the entire crew were very accommodating. They are always very helpful and entertaining !!!!!! More

by LSKLDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer

Jan 30, 2024

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We look forward to your next visit! Take care!

January 25, 2024

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Employee Rating

Oil change was done in a timely manner. Kind and courteous Thank you for your service. More

by NELLA5470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Jan 26, 2024

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

January 25, 2024

Dealership Rating
Employee Rating

Outstanding technical service and courteous customer service. Easy and fast scheduling. The people are very friendly. More

by IZVAGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Jan 26, 2024

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 25, 2024

Dealership Rating
Employee Rating

Quick and easy overall. I have no complaints or issues at all. Very simple process More

by stjahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Jan 26, 2024

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

January 22, 2024

Dealership Rating
Employee Rating

The quote of approximately $450 to replace a headlight bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine l More

by mark.z.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Jan 22, 2024

Crestview Cadillac, Inc. responded

Mr. Wilson, we're sorry your visit with us wasn't enjoyable. We hope to earn your trust back in the future.

Jan 23, 2024

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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