Diana Gumeniuc | Page 10

They put the others to shame! I have gone to 3 different dealerships in the past week, looking for my perfect RAV4. The experience prior to today's left a bad taste in my mouth and I have gone to 3 different dealerships in the past week, looking for my perfect RAV4. The experience prior to today's left a bad taste in my mouth and I was going into today's visit with little to no hope of coming out with a new car. Their sales staff (Diana Gumemic!) was super accommodating, listened to what I was saying, and helped me figure out a way to get into a new car. She and her team understood my maximum budget and worked with me to find something I felt comfortable with. They didn't make me feel rushed or like my business was just another number to them. I went in looking at used cars...and came out with a brand new 2018 RAV4! They totally changed my opinion and I will DEFINITELY be going back to them for any future car purchases! More

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Awesome Customer Service Just had a wonderful experience buying a Highlander from Luther Brookdale Toyota. Very very friendly staff; great deals; great service. They made it v Just had a wonderful experience buying a Highlander from Luther Brookdale Toyota. Very very friendly staff; great deals; great service. They made it very enjoyable. More

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Knowledgeable sales - Diana Diana was amazing on Friday. So articulate and really knows her product! Left with a Hylander and we LOVE IT! Thank you for making the transaction a w Diana was amazing on Friday. So articulate and really knows her product! Left with a Hylander and we LOVE IT! Thank you for making the transaction a wonderful experience! More

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Great costumer service. I really enjoyed Diana's service, her patience and care was outstanding. We took a long time deciding and view several cars and she did fenomenal the I really enjoyed Diana's service, her patience and care was outstanding. We took a long time deciding and view several cars and she did fenomenal the whole time she was with us. She went above and beyond to help us through our decision. Amazing treatment! More

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Helpful and relieving! I went to get estimates for a new vehicle. Diana did an excellent job providing me with information, and made it clear how the process works. As a fir I went to get estimates for a new vehicle. Diana did an excellent job providing me with information, and made it clear how the process works. As a first time buyer, Diana help me feel comfortable when asking questions. I am glad I was able to work with her, and she helped me with my decision making. At no point was she rude. Diana was kind and patient. Sara was able to provide me with very useful information. She was extremely Helpful, and I definitely left feeling more confident about my purchase. Overall, I am satisfied with choosing Luther Toyota. More

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Awesome service, Diana is great and fun person This is our second time buying a car from this dealership and I'm sure we'll come back if we ever need a new car. Thank you This is our second time buying a car from this dealership and I'm sure we'll come back if we ever need a new car. Thank you More

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Great! It was great! Smooth process from start to finish and really nice staff. I would recommend to anyone looking for a car. This is my 2nd vehicle from th It was great! Smooth process from start to finish and really nice staff. I would recommend to anyone looking for a car. This is my 2nd vehicle from there. More

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We had great service Me and my sister come to buy a car at this dealership. We meet great employees specially Diana she was awesome person and help us get the dream car of Me and my sister come to buy a car at this dealership. We meet great employees specially Diana she was awesome person and help us get the dream car of my older sister. Thank you so much Diana. More

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After 5 vehicles-will NEVER buy again. We have purchased 5 vehicles from Rudy Luther/Luther. Given that history we sought Luther Brookdale Toyota out to purchase a first vehicle for our dau We have purchased 5 vehicles from Rudy Luther/Luther. Given that history we sought Luther Brookdale Toyota out to purchase a first vehicle for our daughter. We put a deposit down and had an appointment the following day to finalize it. My daughter was ecstatic! 45 min later we received a text that "minutes" before someone else put a deposit down but they would let us know if it fell through. Minutes later, Diana changed the story to a deposit was placed a day before. 24 hours later I received another call that the financing fell through and the vehicle was available AND they were giving me more for my trade in because they suddenly had a customer looking EXACTLY for what I wanted to trade. Quite the orchestrated sales pitch that back fired. We purchased a Jeep from a different dealer who gave us $3000 more on a trade than Luther. We were very disgusted at their sales tactic. Not to mention playing on the emotions of a 16 year old girl and a first car. We will NEVER purchase another vehicle from Luther. Thank you Park Jeep for the customer service, we couldn't be happier. More

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Best service ever Friendliest people around. Made us feel confident in our choice of car and satisfied with the price. And where very quick to find us the exact car we Friendliest people around. Made us feel confident in our choice of car and satisfied with the price. And where very quick to find us the exact car we wanted and not just what was on the lot. More

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