Derrick Baker
Derrick Baker at Roswell INFINITI of North Atlanta
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Derrick Baker | Page 47

Sales Manager

Roswell INFINITI of North Atlanta

11405 Alpharetta Hwy
Roswell, GA 30076

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5.0
467 Reviews

I have been at Roswell Infiniti for the past 18 years, in the car business for 23 years. I take it upon myself to ensure my clients have the best sales experience possible.

Dealership Experience

19 yrs, 1 mo

Industry Experience

24 yrs

5.0

467 Reviews

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467 Reviews of Derrick Baker

September 03, 2016

Dealership Rating
Employee Rating

Stsy away from Derrick Baker Derrick Baker used car salesman. Took the time to send me and my wife a business credit app. It's approved and he sales the car to someone else. What More

by Ripem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alexis

Sep 12, 2016

Roswell INFINITI of North Atlanta responded

We're so sorry to hear about your experience with our dealership. Unfortunately, we have a no haggle pricing model and deposit policy for our out of town customers that is strictly enforced to ensure everyone has the same purchasing opportunities. There is also a no deposit policy for local customers. We work on a first come, first serve basis. Unfortunately in this situation it appears that while you were getting your financing affairs in order another customer purchased the vehicle you were looking at. We are sorry for any inconvenience you experience during this process and are terribly sorry you could not purchase the vehicle you desired. We do thank you for considering our dealership, Roswell Infiniti of North Atlanta

August 29, 2016

Dealership Rating
Employee Rating

Horrible customer service and they don't stand by their pro Brought a 2016 on Saturday night @ closing took the car back Monday at opening, car had less then 100 miles on it. I explained to the sales manager, s More

by Neverdealwithinfinityofroswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Quinton Burns

Sep 12, 2016

Roswell INFINITI of North Atlanta responded

We're sorry to hear you were unsatisfied with your purchase. We are also sorry that you feel you were taken advantage of because you are a women. However, we are a very female friendly dealership with several female sales associates and a female manager, we can reassure you that this was not the case. Again, were sorry if you feel that way. Upon reviewing your purchase, it appeared that you were happy with your purchase that fit within your budget. Unfortunately, once you sign the contracts dealers have no obligation to take the vehicle back unless the vehicle is seriously flawed (pew Lemon Law). We're sorry to hear about your situation but we do thank you for your consideration.

August 20, 2016

Dealership Rating
Employee Rating

They are the best! This week I got my second Infiniti and I would not change my car and the experience at the dealership for any other. They are the best! More

by Liana00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 13, 2016

Dealership Rating
Employee Rating

As perfect as perfect can get! Quality professional service with great customer care! Greg Shaw and Derrick Baker made me believe and know the car was mine before I made the purchas More

by Tray I Vital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Shaw , Lenny

April 19, 2010

Dealership Rating

Derrick and Allen were very helpful in explaning the many features of the Infiniti G37 and in helping us make the deal. Once the purchase was complete they spent a considerable time in helping us set up the More

by Larry Allbritton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Alan Corbett

March 02, 2010

Dealership Rating

I'm not a person that enjoys car shopping generally, but my experience with Derrick Baker might have cured that. I don't think I will buy another vehicle from anyone else unless I check with him first. Fa More

by jonb1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker

February 25, 2010

Dealership Rating

I am currently researching several purchasing options for a 2007 M35 and have heard positive things about this dealership from friends. I was assisted by the most knowledgeable salesman I have ever met at a More

by gmitchell
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker

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