Derek Martinez | Page 2

We have been using Kia of North Austin since 2007. We have recently purchased our 11th Kia, and could not be happier! Our salesperson feels like a friend, as we have been using him for about 3 years n We have recently purchased our 11th Kia, and could not be happier! Our salesperson feels like a friend, as we have been using him for about 3 years now. And we have now purchased five vehicles through him. The finance team is fantastic! They are quick and thorough in their explanations very helpful if you have any questions. Love my salesman and my finance persons friendliness and enthusiasm, and their thoroughness and the effort that they go to to make sure that we are super happy with our purchases. Recommend them 10 out of 10 times! Five gold stars all the way ⭐⭐⭐⭐⭐ More

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This is my 5th Kia from you guys. Calvin the salesman did great. Joshua in finance was very good. And Destinie secured the deal. These 3 are an asset to your team I will be back in 2 Calvin the salesman did great. Joshua in finance was very good. And Destinie secured the deal. These 3 are an asset to your team I will be back in 2 years More

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If I didn’t have a huge down payment or a co-signer I was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think a dealership will be more focused on a person being able to make the payments on time and not a huge down payment that would knock off only a few bucks from the monthly finance amount. Instead, I sent over my info, and got a call asking if I could put more money down or find someone to co-sign. I told him I am not able to do either and he said “okay I’ll call you back with more information” and I’ve not heard from Will since. It’s sick and sad when you feel that you’re being taken advantage of. When you get hard hits on your credit just to be dismissed for not coughing up at last $3000 down. I am very money conscious and want to ensure I don’t spend alll my money just to drive it off that lot and not have enough space and room for insurance, gas, and the car note. Banks and dealerships need to do better. There are people with careers that have a hard time paying bills that didn’t put anything down. Yet, those of us who can put at least $2000 down and have more than one income we get pushed to the side. Horrible experience and will never frequent this place again. More

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Great experience. Straightforward approach to process, and clean and friendly staff. Our salesperson Shane was top notch. Straightforward approach to process, and clean and friendly staff. Our salesperson Shane was top notch. More

by Tap Verified Customer Verified Customer

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Not as good as it was when i bought 2 cars from before. Don't feel respected as much as before. Will not come back. Don't feel respected as much as before. Will not come back. More

by Hovanec Verified Customer Verified Customer

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I had a complete problem with my check that I brought in and they helped me even get a better deal.! Really good place and they helped me even get a better deal.! Really good place More

by TANNER.MILLER14 Verified Customer Verified Customer

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Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t look like anyone had cleaned it in quite a while. More

by wendy.orantes Verified Customer Verified Customer

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Bailey was excellent! Very knowledgeable. Very easy to work with.. I am glad he was able to help me find a vehicle. Very knowledgeable. Very easy to work with.. I am glad he was able to help me find a vehicle. More

by JOHNSONEA1 Verified Customer Verified Customer

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Awesome team! Awesome service. Cole was a great salesperson and the service team is really in it! Thank you guys! Awesome service. Cole was a great salesperson and the service team is really in it! Thank you guys! More

by PAMELAY87 Verified Customer Verified Customer

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Great customer service. Nice atmosphere and a good experience. It was a quick process altogether. Nice atmosphere and a good experience. It was a quick process altogether. More

by rbtownsend Verified Customer Verified Customer

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