41 Reviews
Write a Review41 Reviews of Dennis Novales
May 11, 2024
On May 3rd I purchased a 2021 Acura TLX from Dennis Novales at Ed Martin Acura. Dennis answered all of my questions and helped guide us through the process. There was no pressure and Dennis was very pe Novales at Ed Martin Acura. Dennis answered all of my questions and helped guide us through the process. There was no pressure and Dennis was very personable and easy to work with. The entire process was seamless from start to finish. The vehicle was in pristine condition with a 100K mile extended warranty which can be used at any Acura dealership. The entire team treated me with the utmost respect, friendliness, and care. I’m so impressed, that I will only be going to this dealership to have our TLX serviced. I would also like to thank Elizabeth Moritz for her help. The experience that I had at Ed Martin Acura was top notch and I plan on returning for a new vehicle for my wife in the near future. More
Other Employees Tagged: Elizabeth Moritz
April 02, 2024
Was a hassle free and very enjoyable . Dennis was very helpful and would recommend him to anyone on their next vehicle purchase. Dennis was very helpful and would recommend him to anyone on their next vehicle purchase. More
Other Employees Tagged: Elizabeth Moritz
April 01, 2024
We had a really positive experience with car shopping at this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehic this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehicle. He didn’t pressure us at all into buying and we felt confident knowing what we were getting with our purchase. He also was so much fun to work with and very personable. We would definitely buy from this dealership again! More
Other Employees Tagged: Elizabeth Moritz, Jake Fairbanks
March 21, 2024
Dennis Novales was great to work with. He was 100% honest and tried no dealer funny business. Everyone we dealt with was top notch and we had a very smooth used car buying experience!!! T He was 100% honest and tried no dealer funny business. Everyone we dealt with was top notch and we had a very smooth used car buying experience!!! Thanks Dennis!!! More
February 13, 2024
Dennis was very helpful and personable. He answered all the questions we had and not pushy in anyway. I highly suggest working with Dennis if you’re taking a trip to Acura! He answered all the questions we had and not pushy in anyway. I highly suggest working with Dennis if you’re taking a trip to Acura! More
Other Employees Tagged: Elizabeth Moritz, Jake Fairbanks
December 07, 2023
Dennis did a great job helping me get the car I needed. A+ experience. Thanks! A+ experience. Thanks! More
Other Employees Tagged: Matt Douglas, Jake Fairbanks
December 06, 2023
Fantastic experience with Dennis Novales and the whole team. Best car buying experience I’ve ever had. 10 out of 10! team. Best car buying experience I’ve ever had. 10 out of 10! More
Other Employees Tagged: Matt Douglas, Jake Fairbanks
October 05, 2023
Excellent customer service! It was a good experience doing business with Dennis and the dealership. It was a good experience doing business with Dennis and the dealership. More
Other Employees Tagged: Elizabeth Moritz, Jake Fairbanks
August 23, 2023
Sold me a used car that had a broken water pump I was not informed about after waiting for nearly 6 hours, have to pay 650 dollars to get it fixed because I bought it "as is" as is or not I should have been informed about after waiting for nearly 6 hours, have to pay 650 dollars to get it fixed because I bought it "as is" as is or not I should have been informed of any preexisting issues, and I was told the car was inspected the day before I bought it. More
August 19, 2023
Overall very excellent, Time taken was not great, but it was a busy Saturday so entirely understandable. Staff also was willing to work with us having to visit my bank and stay there for over an hour while was a busy Saturday so entirely understandable. Staff also was willing to work with us having to visit my bank and stay there for over an hour while I worked on loan information. More
Other Employees Tagged: Elizabeth Moritz