Dennis Adams
Dennis Adams at Mercedes-Benz of Paramus
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Dennis Adams | Page 5

General Sales Manager

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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2.7
48 Reviews

Dealership Experience

6 yrs, 2 mos

2.7

48 Reviews

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48 Reviews of Dennis Adams

August 24, 2018

Dealership Rating
Employee Rating

Not happy with the service. After spending $2200 & 3 weeks waiting for the service, my car is not on any better shape. Actually worse than before I brought in. I think Kief Rid More

by DONGWUKSHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chris Battaglia, Kief Ridley

Aug 28, 2018

Mercedes-Benz of Paramus responded

We're sorry to hear that you were having car trouble and even more sorry for the wait you experienced. Our service department has been severely understaffed this summer, and we have been trying to accommodate our clients as best we can. We understand the frustration that comes with this, and take full responsibility. About your trade-in, we can assure you that our financial specialists work to give you the best deal that they can, and we apologize if there was any kind of miscommunication or disagreement about your vehicle. We take full responsibility for your frustrations and can assure you we are working to enhance our dealership for valued clients like yourself.

August 22, 2018

Dealership Rating
Employee Rating

Excellent Customer Service I’m very proud of how the service center and the customer service is Excellent Will send all family and friends too come here only More

by FADI602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Naim Turk Bertan , Martin Guzman, Glenn Morato

August 10, 2018

Dealership Rating

excellent. First class ! first class 5 star service all the way! Great experience from sales to service. Jamali and Teresa exceeded my expectations. Buying another car very so More

by BONNIEMELENDEZ007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Jamali Howell

August 03, 2018

Dealership Rating
Employee Rating

Excellent Service Just bought a CLA250 and the service I received from swing the car to purchase was made smooth by an excellent team. My sales person Melissa went out More

by WALLAEVANSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lee, Kristin Mascola

July 26, 2018

Dealership Rating
Employee Rating

The best profestional ppl and best quality service- price This is my first care after prestige bought out by Paramus MB, I had purchase from presitge and I think i found great quality and service from Mr Robe More

by DHARMESHDAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Kant

July 25, 2018

Dealership Rating

Poor overall service My car sat at the dealer for nearly one month while no body would provide any guidance. I had to finally speak to senior management to get car finally More

by ALFREDOALONSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Defrancesco , Joe Candela, Richie Nelson

Jul 25, 2018

Mercedes-Benz of Paramus responded

Alfredo, we are very sorry for the inconveniences you encountered with us. It is unacceptable that your vehicle took that long to service and we are looking into this matter with upper management. We apologize again, and hope you have a great day.

July 20, 2018

Dealership Rating
Employee Rating

New vehicle Professional service by sales, management. Test drive and vehicle explanation were helpful. Finance provided initially a high rate and I had to shop More

by PAGRANOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chun, Jieun Chun, Billy Dye

July 19, 2018

Dealership Rating

Purchasing first car I purchased my first car. Melissa Lee was the one who helped in this and she was great! It was a great experience, she assisted in every way, very hel More

by zeinanofal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robinson Espinal, Melissa Lee, Karol Pelc

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