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Dena Henson
Refer Me
16 Reviews
Dealership Experience
17 yrs, 5 mos
16 Reviews of Dena Henson
February 09, 2024
Denis is fantastic. Felt understood and listened too at the start, works very hard and was impressed with how fast he put me in front of what I bought. Highly recommend Felt understood and listened too at the start, works very hard and was impressed with how fast he put me in front of what I bought. Highly recommend him. More
by samcincinnati1977
Other Employees Tagged: Trey Wade, Denis Turcios
Helpful 
January 17, 2023
Always a great car buying experience! Everyone makes you feel welcome and confident of your experience! Everyone makes you feel welcome and confident of your experience! More
by Roza.smith80
Other Employees Tagged: Yuri Crawford, Jim Gile , Trey Wade, Matt Pool , John Kuykendall
August 01, 2022
Hunter was great to work with, he was very attentive and knowledgeable about the vehicle. Would recommend to everyone I know! knowledgeable about the vehicle. Would recommend to everyone I know! More
by Tyler
Other Employees Tagged: Hunter Cummings
December 19, 2020
Cool Spring’s Team Amazing!!! Worked with in every way to make sure we were in the auto best suited for us. We had been shopping we told them. But I knew they would be the ones that would see to our needs.Th make sure we were in the auto best suited for us. We had been shopping we told them. But I knew they would be the ones that would see to our needs.They did 100 percent!!!!!! The ONLY Dealership to to Deal with Ever!!! More
by Wgreen2483@gmail.com
Other Employees Tagged: Frederick Edmonson, Josh Epley, Jordon Smucker
November 03, 2020
Very nice sales people, nice clean dealership, very helpful people . Superman was very good as well as Jeremiah, the finance guy. They are all very prompt to get me taken care of and on my way knowing helpful people . Superman was very good as well as Jeremiah, the finance guy. They are all very prompt to get me taken care of and on my way knowing I was in a hurry More
by elois.mcneese
Other Employees Tagged: Alan Richardson
October 14, 2020
The entire process was easy from start to finish. Jeff Williams knew exactly what he had on the lot and showed me a truck that was exactly what I wanted. The GM, Dena offered a great price for both the ve Williams knew exactly what he had on the lot and showed me a truck that was exactly what I wanted. The GM, Dena offered a great price for both the vehicle I was buying and trading in. I couldn't be happier, easiest car buying experience I've ever experienced. More
by jrtatum82
Other Employees Tagged: Jeff Williams
May 21, 2020
I had a great experience at Toyota with the purchase of my new car. I had amazing service thanks to Frederick and Dena. I highly recommend Toyota. my new car. I had amazing service thanks to Frederick and Dena. I highly recommend Toyota. More
by madison.derryberry
Other Employees Tagged: Trey Wade , Frederick Edmonson
March 17, 2020
I have Always had a great experience with really great smiles and very welcoming as u walk through the door! Thanks for taking care of my needs. Please keep up the good work. smiles and very welcoming as u walk through the door! Thanks for taking care of my needs. Please keep up the good work. More
by EdwinahurtEdwina
Other Employees Tagged: Jim Gile , Trey Wade
July 29, 2019
Kenny Eastman at Toyota of Cool Spings is amazing! I had such a wonderful experience with Kenny Eastman at Toyota of Cool Springs. He helped me find my first car and made the experience very special. H I had such a wonderful experience with Kenny Eastman at Toyota of Cool Springs. He helped me find my first car and made the experience very special. He takes pride in his work and really cares about his customers. Toyota of Cool Springs was so friendly and helpful in the search for my first car. More
by katie jensen
Other Employees Tagged: Kenny Eastman
February 15, 2019
Good Experience Addressed My Concerns Two weeks ago I purchased a 2016 Rav4 from this dealership. This was the third car I purchased here in the past 8 years, and I have always had all my Two weeks ago I purchased a 2016 Rav4 from this dealership. This was the third car I purchased here in the past 8 years, and I have always had all my scheduled maintenance and service work performed here. My experience has always been good in the past but this purchase presented a few challenges. The price negotiation was a little more contentious with this purchase than in the prior two but in the end, I was happy with the final price we negotiated. Following the purchase, I had a few concerns that once I made the dealership aware of them, and with the help of April, my salesperson, they were promptly addressed. I will continue to use this dealership for service and purchases in the future. More
by Steve9475
Other Employees Tagged: April Cromety
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