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Deb Kramer
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Deb Kramer | Page 2
Service Advisor - West
Dorsch Ford Lincoln Kia
2641 Eaton Road
Green Bay, WI 54311
13 Reviews
Deb Kramer has been with Dorsch since 2014 as a Service Advisor. Deb grew up in Clearwater Florida and spent her summers in Door County! Her favorite memory at Dorsch was when she wore a Big Bird costume to work all day. In her spare time she enjoys planting, reading and walking her dog. Her favorite holiday is Christmas and favorite car we sell is the Kia Sportage. A random fact about herself is that she is very independent.
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13 Reviews of Deb Kramer
May 05, 2021
I have been to this dealer several times and every time the staff have been welcoming, professional, and I am always satisfied with the work that is done. The environment is always clean and comfortable as the staff have been welcoming, professional, and I am always satisfied with the work that is done. The environment is always clean and comfortable as well. More
by Bernie
Helpful 
January 19, 2020
Warranty item The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one hour fix. The only problem was that I had to go to the dealership to get the warranty item fixed. The car was done in 59 minutes. Very personable employees that care about the customer. More
by rtfp13
Other Employees Tagged: Rob Brosig
March 02, 2018
A very cold and unwelcoming place I have a company owned truck that I've been getting serviced at Dorsch for over 5 years. I am there for every oil change and any service work that ge I have a company owned truck that I've been getting serviced at Dorsch for over 5 years. I am there for every oil change and any service work that gets done to my truck. I want to take great care of my truck because after the lease I get to own the truck. I realize that they are going to be more expensive because they are the dealer, but I would expect that to come with excellent service in a warm environment, but it's not. (1) I've been going there for over 5 years, since my truck was brand new, and I've dealt with the same service person, yet she has no idea who I am. Doesn't know my name or the vehicle that I drive. So instead of having a lasting relationship with her, I get the cold service that you get from someone that you meet for the first time, every time. (2) I don't like having to take my truck back in multiple times for the same problem. If I'm going to take time out of my day to take a service person for a ride to show them my issue, then I expect them to test it after they have attempted to fix it. I shouldn't notice the problem is still there when I pull out of their driveway. Not to mention when I bring it back in for the same problem, she tries to charge me for another inspection. (3) Cost - yes, they are a dealer, but that cost should reflect the service and experience that I receive, but it doesn't, they just charge more. More
by Paul Schoen
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