Deanndra Mathes
Deanndra Mathes at Frank Brown Auto and Truck Ranch
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Deanndra Mathes | Page 2

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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5.0
124 Reviews

Dealership Experience

3 yrs, 7 mos

5.0

124 Reviews

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124 Reviews of Deanndra Mathes

December 11, 2023

Dealership Rating
Employee Rating

I had an awesome experience with Frank Brown this time around. They got my truck in and serviced sooner than I was originally told. Super satisfied! More

by texstradin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

November 22, 2023

Dealership Rating
Employee Rating

D was great. Really liked Honda finance and low interest rate. Not sure deal was as great as they made out, but definitely better than paying dealer mark ups and More

by hahnsnm
Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes

Nov 24, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 11, 2023

Dealership Rating
Employee Rating

Courteous, fast, reliable and they always make sure I'm informed and comfortable while waiting. More

by jodyroginson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 21, 2023

Dealership Rating
Employee Rating

Service department is friendly, efficient, thorough, and trustworthy. They also complete the work in a timely manner. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 05, 2023

Dealership Rating
Employee Rating

I bought several cars from Frank Brown Honda in the last 20 years, and I like the dealer and the staffs there, and of course, Honda cars. More

by huazshi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 05, 2023

Dealership Rating
Employee Rating

Deanndra was great helping my dad with the purchase of a new Honda. Skip the rest and go see her. More

by TD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 31, 2023

Dealership Rating
Employee Rating

Very courteous and friendly. They explained the reason for my recalls and what was not done, needing parts to be ordered for a later time to bring my vehicle in . More

by Ckrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Sep 01, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 27, 2023

Dealership Rating
Employee Rating

Gr qt Dalesman worked with me thru our the process made it enjoyable and easy More

by bonitab10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 12, 2023

Dealership Rating
Employee Rating

Had a great experience with Dee. Went in just looking. I have owned Hondas in the past and never had major problems. Love our CR-V! Thanks Dee and Frank Brown! More

by briancindygoodwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 06, 2023

Dealership Rating
Employee Rating

Very friendly and helpful. Whole process was smooth from start to finish. Deandrea was very knowledgeable and great to work with. More

by ROD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 10, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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