Dean Pontrelli | Page 2

Dealership always provides exceptional service. I would never go to any other MB dealer for my car. I would never go to any other MB dealer for my car. More

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Convenient, quick analysis, loaner car during service. Washed and vacuumed car as an extra perk. Washed and vacuumed car as an extra perk. More

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Great service department with an outstanding staff. Love working with Dean. He is knowledgeable and always has a smile on his face. Love working with Dean. He is knowledgeable and always has a smile on his face. More

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Overall good service maybe improving the waiting time for an advisor will be gladly appreciated an advisor will be gladly appreciated More

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Fast, friendly service for my ML450. Sensitive to my needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan. needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan. More

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The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. More

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Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally excellent. Everything was well organized and don’t professionally More

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Service department at this dealership is excellent. All work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was spotless when I picked it up. Dean Pontrelli and John Nikolich took care of me and answered all my questions all of the way thru my visit. I would recommend this dealership to everyone. More

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I prefer this Dealership over others in my area. Once again Dean and Mark always update me on mech’s progress at the end of the day. again Dean and Mark always update me on mech’s progress at the end of the day. More

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Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me! More

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