Dean Fay | Page 15

I was in for a oil change and tire rotation, and everything went well as usual. I hope the new ownership will be close to as well run as it was when Jeff Sullivan owed it, although that will be dif everything went well as usual. I hope the new ownership will be close to as well run as it was when Jeff Sullivan owed it, although that will be difficult to achieve! More

Helpful 0

Report | Print

I've bought a number of cars from Sullivan over a 20+ year period. Service department always meets expectations, and I really appreciate the free car washes. year period. Service department always meets expectations, and I really appreciate the free car washes. More

Helpful 0

Report | Print

Great service everytime I step foot in Arlington Heights Buick GMC! A little story to back up my feeling of what a great place this is: I live in WI. Last week I was filling up my gas tank at gas station i Buick GMC! A little story to back up my feeling of what a great place this is: I live in WI. Last week I was filling up my gas tank at gas station in WI... a gentleman behind me saw the AH Buick/GMC sticker on my plate and started talking to me telling me he deals with this dealership as well and says what a great staff they have and service! That says it all =) More

Helpful 0

Report | Print

Dean Fay went the extra mile to make this service visit Dean Fay went the extra mile to make this service visit for oil change & wiper replacements go very smoothly. I asked about pricing to replace a driv Dean Fay went the extra mile to make this service visit for oil change & wiper replacements go very smoothly. I asked about pricing to replace a drivers seat side panel for the power switches which he was able to provide a quote. I met Ward the mechanic who worked on my Acadia, he is very knowledgeable and pointed out some seepage on the power steering hose and topped off the power steering reservoir. The cashier's office is also very friendly and helpful in explaining any billing questions. More

Helpful 0

Report | Print

Just met Dean Fay today. Professional demeanor. He had a loaner car ready for me. In and out quickly when I dropped off the car. Received a call later in the day and told me what the issue was with my ca loaner car ready for me. In and out quickly when I dropped off the car. Received a call later in the day and told me what the issue was with my car, and that it was ready. I highly recommend this dealer and the service department. More

Helpful 0

Report | Print

Our family has been going to this dealership for many years for both sales and service. Always great service and everyone has been both friendly and very helpful. years for both sales and service. Always great service and everyone has been both friendly and very helpful. More

Helpful 0

Report | Print

Dean did an excellent job of keeping us informed of the problem and a super job of keeping our costs down. We explained the problem and he understood just what needed to be done. Thanks Dean, I am keeping problem and a super job of keeping our costs down. We explained the problem and he understood just what needed to be done. Thanks Dean, I am keeping your phone number handy, just in case there is a next time. Leif & Jean More

Helpful 0

Report | Print

I was treated with respect and courtesy from the time I arrived to departure, waiting in a clean waiting room with free coffee and water. When my service was completed, Dean personally told me my work was arrived to departure, waiting in a clean waiting room with free coffee and water. When my service was completed, Dean personally told me my work was complete and reported that everything else on my car was "good to go", and all fluids had been topped off. More

Helpful 0

Report | Print

Dean is always fantastic. He’s helped me immeasurably- he deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. More

Helpful 0

Report | Print

Dean was very accommodating and he and Mike Baker provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . More

Helpful 0

Report | Print