David Keller | Page 2

They were able to work my oil change in without an appointment and had me out of there within the time they told me appointment and had me out of there within the time they told me More

by rance.fears Verified Customer Verified Customer

Helpful 0

Report | Print

Scheduling was easy. Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive exp Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive experience. More

by ellen.head Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone is so wonderful. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. More

by taylormkeller Verified Customer Verified Customer

Helpful 0

Report | Print

My vehicle was serviced at Palmer Dodge. The technician scratched the paint and tried to cover it up with touch up paint. When asked by the service advisor he admitted to it. At first, the s The technician scratched the paint and tried to cover it up with touch up paint. When asked by the service advisor he admitted to it. At first, the service manager was willing to get it fixed using a local body shop. The shop in question cuts corners and does not do quality work. I submitted estimates from a body shop I wanted the vehicle to be repaired at. They refused. They said I would be contacted by their insurance company for repairs. That never happened. Now the service manager said they will pay the bill only if I jump through hoops and make sure they get photo documentation of the repair process. The damage was done there and they need to pay the bill. I should not have to be inconvenienced. More

by Ablandino Verified Customer Verified Customer

Helpful 0

Report | Print

From the first time I took my Wrangler in for service, Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommend Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommendations and their criticality, I never feel "upsold" or pressured - and they have even fixed issues caused by other service providers. My experiences have been nothing but excellent. More

by JRA Verified Customer Verified Customer

Helpful 0

Report | Print

Very satisfied with the professional support I received from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, an from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, and cost. Always courteous and respectful. Thanks More

by alaskatrac Verified Customer Verified Customer

Helpful 0

Report | Print

The service was excellent! I really appreciate the follow up and the personal attention to my car. I would definitely recommend this service department! Thank you again for the I really appreciate the follow up and the personal attention to my car. I would definitely recommend this service department! Thank you again for the excellent service! More

by DBTURNER Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, courteous service provided my service advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership. advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership. More

by ericofiara Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly service and was timely No car wash Did not adjust tire pressure after rotation leaving fronts too high and rears too low. adjust tire pressure after rotation leaving fronts too high and rears too low. More

by stan.mcdonald33 Verified Customer Verified Customer

Helpful 0

Report | Print

They are great ! Luis took great care of my vehicle. Him and his team was quick to identify the issue and fix it. Luis took great care of my vehicle. Him and his team was quick to identify the issue and fix it. More

by plusultracars Verified Customer Verified Customer

Helpful 0

Report | Print