David Jacovides

Beyond 5 stars for Mandy and Audi Clearwater! Truly excellent experience. Their service model and Mandy’s care for the customer are what make all the difference. Highly recommend Audi Clearwater Truly excellent experience. Their service model and Mandy’s care for the customer are what make all the difference. Highly recommend Audi Clearwater for sales and service. More

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I purchased my first Audi in 2012 and just purchased my third one a week ago(October, 2022) from George Rangelov, a salesman in the Clearwater Audi dealership. He was knowledgeable, professional, respectf third one a week ago(October, 2022) from George Rangelov, a salesman in the Clearwater Audi dealership. He was knowledgeable, professional, respectful and answered my questions and dealt with any concerns that I had. I love the Clearwater Audi dealership also because, in the service department, Mandy Walters has always taken care of me whenever I needed my car serviced. Overall, George was a pleasure to deal with and I would highly recommend him. More

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BUYER BEWARE! !! L IF YOU ARE CONSIDERING PURCHASING FROM AUDI OF CLEARWATER I STRONGLY URGE YOU TO READ THIS ENTIRE REVIEW. Terrible experience with Servic !! L IF YOU ARE CONSIDERING PURCHASING FROM AUDI OF CLEARWATER I STRONGLY URGE YOU TO READ THIS ENTIRE REVIEW. Terrible experience with Service Advisor Dylan Crosby and unheard of, absolute xxxx poor customer relations from none other than Audi of Clearwaters’ General Manager DAVID JACOVIDES! First off I’d like to say that I have owned 7 Audi’s in the past 15 years purchased at other locations including my Audi S7 (original sticker price of over $93,000) which I recently brought in to have recall warranty work done after receiving a letter in the mail from Audi of North America. I dropped the vehicle off for this work to be completed and emphasized that I needed my vehicle back in 15 days since my father and I would be traveling to Europe and had work immediately upon my return. I was told that would definitely not be an issue since the job only takes 6-8 hours to complete. Approximately 12 days later I get an email from Dylan the Service Advisor with an attached estimate of repairs totaling over $25,000 including numerous items that had absolutely nothing to do with the recall warranty work that the car was brought in for! Being overseas and unable to talk at that time I asked for the General Manager to call me later that day but was told that he was in meetings and unavailable but that he would call me ASAP. Over the next few days I didn’t receive any calls, texts, or emails from anyone at Audi Clearwater so when I returned back from our trip I contacted Dylan to see if the recall warranty work was completed and if I could pick up my vehicle. He said that the recall work had NOT been done since I did not respond on how I’d like to proceed with all of the other items that were not under warranty or recalled and that the General Manager was once again unavailable since he was out to lunch. At this time I explained that I would be coming into the dealership via Uber since I had no other form of transportation and wanted to speak with the General Manager. After arriving to the dealership I was eventually greeted by David Jacovides. He rounded up a service tech and Dylan the Service Advisor and we headed to his office. David then had the service tech go over the issues with the vehicle and explained the work was not done because they wanted to “save me money”. They explained that if they would have done the recall warranty work required which was 6-8 hours total in labor that other parts that they recommended be replaced would require some of the same parts to be removed and did not want to “double charge” me. I explained that I simply brought the vehicle in to have the recall warranty work done and did not ask for any other inspections, quotes, or work done on the vehicle and stressed that I needed a vehicle for work appointments this weekend and had no other form of transportation. I restated that I had to take an Uber to the dealership. After some discussion the tech said that he could most likely have the recall work completed by Monday and that was the absolute soonest the recall work could be done. With much frustration I once again recapped the entire scenario on how I was needing my vehicle back for work appointments and didn’t understand why they couldn’t have my vehicle done since they had the vehicle for over 2 full weeks, that their communication was poor by not even contacting me in any way for 12 days after having the car and that I never was called by the General Manager like requested and assured that he’d be calling “ASAP”. I then asked for a loner vehicle until my car was completed. This is where David Jacovides’ xxxx poor customer relations really shined!!! He gave me this song and dance on how there weren’t any loner vehicles available and that they were really very low on inventory but then asked Dylan to check if any loner vehicles were returned and would be available for me to use. Before Dylan even walked out of David Jacovides’ office to check David said to me that I have a bad attitude and told Dylan that even if there was an available loner loner car on the lot that it would not be available for me to use and then said we’re done here, thanks, have a good day and began to shuffle paperwork around on his desk. After leaving his office in disgust I told Dylan and the tech that I would be having the vehicle towed to Reeves Audi of Tampa where the car was originally purchased and called an Uber to pick me up from the dealership to drive me home. In my earlier years I was a mechanic and had worked for several dealerships in Michigan and never ever saw or heard of anything like this type of treatment at any of them. I could possibly see how this type of treatment could come from an inexperienced person from some shady low end used car lot but never expected anything close to this from a new car dealership! Especially from an Audi dealership in a very nice area! In my opinion this dealership intentionally delayed notifying me on any of the issues with the car and did not do the recall warranty work because they simply wanted to extract a lot of money from me on unnecessary items that had nothing to do with the recall. After learning that I did not want any of the unnecessary items done by them and simply wanted the recalled warranty work done I was basically worthless to them and booted from the facility. I am very disappointed in the lack of service and terrible customer relations I witnessed first hand from the GENERAL MANAGER David Jacovides!!! I strongly urge you to reconsider doing business with Audi of Clearwater. I am so dissatisfied with this experience that I will never purchase another Audi ever again and will be telling this story over and over and over for years to come to my hundreds of customers and friends in the Tampa Bay area. I hope you found this review to be helpful when deciding where to go or where NOT to go when you’re considering purchasing a new or used vehicle. More

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Tate was very knowledgeable about all the Audi vehicles. He listened intently and guided me towards the right vehicle. Top notch customer service He listened intently and guided me towards the right vehicle. Top notch customer service More

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Great customer service team that kept open communication with our family and needs. Great dealership. with our family and needs. Great dealership. More

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I had the pleasure of working with Tate Dimke at Audi Clearwater. He made the purchase of my A4 Allroad seamless and a very pleasant experience. Tate’s knowledge of the car and his patient demeanor is ex Clearwater. He made the purchase of my A4 Allroad seamless and a very pleasant experience. Tate’s knowledge of the car and his patient demeanor is exceptional making my transition to a new vehicle a very smooth one. I will refer my friends and family to Tate and Audi Clearwater. Thank you all for such a great buying experience! More

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I was treated respectfully. Everyone I dealt with was polite and professional. The entire experience was positive. Everyone I dealt with was polite and professional. The entire experience was positive. More

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Audi of Clearwater has been my first choice for service and my new car requirements since my first interaction with them in 2019. Vantuil Cabral, my Audi Brand Specialist has always been available, helpfu and my new car requirements since my first interaction with them in 2019. Vantuil Cabral, my Audi Brand Specialist has always been available, helpful, informative and helped me place an order for a new Q7. He also kept me informed during the production, shipment, and delivery. Van has always been easy and pleasurable to work with and has been available to see me when I'm in the dealership, David Jacovides help answers questions prior to factory allocation as did Tom, the new car manager. When it was just recently deliver, Ryan Wolfe expeditiously completed the purchase paperwork and efficiently explained the recommended service and warranty options available. He was very personable and easy to work with. We also had the opportunity to meet Ethan Jacovides in the process of getting our new car. Ethan was very courteous, helpful and great to talk with. While waiting on the delivery a few months ago, Kaylee Hasenour helped on several occasion while I was getting my Q5 washed to look up status on my Q7 order and investigate other Q7s coming into the dealership. Over the past 3 years the service department has taken great care of my Q5. Dani help me set up appointments and Jessica Geneva was very helpful scheduling, explaining, and monitoring the 2 year checkup. I look forward to working with Dani or Jessica in the future with my Audis. Everyone I've dealt with Audi Clearwater has been the most friendly, informative, and communicative than at any other car dealership I've ever done business with. They have always welcomed me and my wife and made us feel special. More

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Amy Sizemore and Ryan Wolfe were the perfect team! They made purchasing my new SQ5 so easy everything was primarily completed via email and text and less than two hours on the ground at the dealershi They made purchasing my new SQ5 so easy everything was primarily completed via email and text and less than two hours on the ground at the dealership and I was off and running with my new vehicle. More

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We recently purchased our first Audi from Amy Sizemore at Clearwater Audi. It was a five star experience from start to finish! Once we decided on the model we wanted it took 6 weeks to find that model on a l Clearwater Audi. It was a five star experience from start to finish! Once we decided on the model we wanted it took 6 weeks to find that model on a lot to test drive. We spoke to 7 dealerships and Amy was the only salesperson to call us back once the model was available. This one act of follow up earned our business. She provided a clear and transparent out the door price with zero hidden fees, no market adjustment or required aftermarket warranties. She made sure all paperwork was ready to sign and the car was detailed before we came on site so we were in and out of the dealership in less than two hours. She also spent all the time we needed to make sure we understood how to use the different features of the vehicle. Amy will be the first person we call when it is time to trade in. Great buying experience from Amy Sizemore at Clearwater Audi! More

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