David Hoffman | Page 3

it was easy to schedule the service, great communication. Everyone was very helpful. Appreciated with text updates. communication. Everyone was very helpful. Appreciated with text updates. More

by MSILVER1018 Verified Customer Verified Customer

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This dealership is hit or miss. Especially the service department. I called to make an appointment for the "free oil change and tire rotation" because my car indicated that it was Especially the service department. I called to make an appointment for the "free oil change and tire rotation" because my car indicated that it was time. I clearly told the person making the appointment that my car was at 28,530 so she made me an appointment. When I showed up the service person said your sticker says 30k so we can't do the service. I told him I took off of work for this appointment so he conceded and said ok it will be 1 hour for the service. They also did a recommended service of some type of flush for the fuel system which was $260. I did approve them to do it and for that cost but over 1 1/2 hours later it was done. If this wasn't free I wouldn't come back. I won't be doing any of the additional services here though. More

by LAUDY Verified Customer Verified Customer

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Fastest time I hsve ever had in changing my oil. Usually it takes hours and often other people are finished before me even if they came after. One thing I do not like is how every time I come in, Usually it takes hours and often other people are finished before me even if they came after. One thing I do not like is how every time I come in, I am told I need to buy this for my car to keep up performance. It is only 4.5 years old. The last time I came in I had a rude person working with me. I am a customer, a woman and 71 years old. I was akways tsught to respect my elders by my parents. Because of thst and long wait times, I have gone to Serra the last three or maybe four times I have had my oil changed even though alot further from my home. Treated very nice there, even wrote a text saying so to manager. Again, I left yoyr dealership with a list of things I needed to buy for my car besides the tire quote I asked for. Tire quote was cheaper than Serra so I may come back to purchase those. I am going to get more quoted from other places also though. David was ok, but nothing special in nice department, but he did get me out quick today. I got to my appointment on time but was left waiting in my car 15+ minutes while only one other car in line and several servicemen at computers. Sorry to sound so negative. I bought my car at ur dealership and am planning to buy a new car within the next year, I even looked at some of the new models whike I was there. More

by ANGIETIDWELL Verified Customer Verified Customer

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Justin and the team were super helpful and my new Hyundai Tuscon is quite pretty Tuscon is quite pretty More

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Fast service and very friendly. Explained what was going to be done to my vehicle. Explained what was going to be done to my vehicle. More

by audrey4276 Verified Customer Verified Customer

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Service was easy and efficient. David was helpful and informative about what the car needed. David was helpful and informative about what the car needed. More

by EMILY.H.LEVINE Verified Customer Verified Customer

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My first experience was very disappointing. The 4-wheel alignment I needed only aligned the front end. After the service, I was worried about the rear tires as they were very worn on the inside The 4-wheel alignment I needed only aligned the front end. After the service, I was worried about the rear tires as they were very worn on the inside and after 2 requests to check, David stated the tires were fine. Due to my continued concerns I looked again and there were cords hanging out of the driver side rear tire. Upon this discovery I went to NTB as this was still an unsafe condition. They inspected the rear tires which both needed replacement and discovered the rear alignment was out .32 so I asked them to go ahead with another alignment and 2 new tires which I expected to be told I needed them when your service dept did their alignment. More

by enemec Verified Customer Verified Customer

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2nd time buying from Tameron Hyundai, and was yet again an excellent experience! 2nd time buying from Tameron Hyundai, and was yet again an excellent experience! We'll be back! an excellent experience! 2nd time buying from Tameron Hyundai, and was yet again an excellent experience! We'll be back! More

by A. Mims Verified Customer Verified Customer

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David answered all of my questions regarding the needed service & the dealership provided transportation back to my home & then back to the dealership when car was ready. service & the dealership provided transportation back to my home & then back to the dealership when car was ready. More

by NHWOOLDRIDGE Verified Customer Verified Customer

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New facility was really nice. Customer waiting area was clean and comfortable. My wait time when I arrived was short before David checked me in. After being checked in I received Customer waiting area was clean and comfortable. My wait time when I arrived was short before David checked me in. After being checked in I received a text from David letting me know if I had questions he was available with answers. More

by Lib Barnette Verified Customer Verified Customer

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