Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
37 Reviews of David Hoffman
Verified Customer
Helpful 
April 27, 2024
Poor communication. Dropped my car off Mon7am. Was told we'd have and answer within 24-48hr. 48hrs later there was zero update. not only was there no update, there was n Dropped my car off Mon7am. Was told we'd have and answer within 24-48hr. 48hrs later there was zero update. not only was there no update, there was no one willing to explain whatever the process was that was being used to diagnose the car. Finally Wed6pm I was finally able to speak to someone who didn't mind taking the time to speak with me and treat me like a human being. The gentleman explained the diagnostic process and gave me the number to text and get updates. The next day I FINALLY heard back from the person assigned to my car. So from Monday to Thursday this guy didn't give a xxxx about updating me on what was going on with my vehicle. This is why I say Poor Communication is your biggest problem. I suggest that every day, the customer should get a call or at The very least a text that updates them on the status of their vehicle. And if the vehicle is still under warranty, don't be stingy with the loaners. Many people do not have an extra vehicle and we depend on the vehicles we've purchased from you all. When they fail and we bring them in to you, we expect to be treated like a valued customer and to be afforded a loaner vehicle. So two things: Communicate Better and more frequently & get some loaners More
by Mr.Wilson
Other Employees Tagged: Karen Leary, Hannah Fields , Gerald. One star. Does not communicate with customers well or often enough.
April 24, 2024
I’m candidly not a fan of going to dealerships, However, I’m finding that Tameron is not a typical dealership. Every time we need their services they get our vehicles in quickly and serviced quickly. I don I’m finding that Tameron is not a typical dealership. Every time we need their services they get our vehicles in quickly and serviced quickly. I don’t have to chase them down to find out what is needed or how much it will cost. More
by mark.pevey
April 18, 2024
David Hoffman was very nice and professional. He kept me updated on my car being serviced. I appreciated working with him and appreciate those who worked on my car. He kept me updated on my car being serviced. I appreciated working with him and appreciate those who worked on my car. More
by amyleaandrews14
April 13, 2024
This dealership is hit or miss. Especially the service department. I called to make an appointment for the "free oil change and tire rotation" because my car indicated that it was Especially the service department. I called to make an appointment for the "free oil change and tire rotation" because my car indicated that it was time. I clearly told the person making the appointment that my car was at 28,530 so she made me an appointment. When I showed up the service person said your sticker says 30k so we can't do the service. I told him I took off of work for this appointment so he conceded and said ok it will be 1 hour for the service. They also did a recommended service of some type of flush for the fuel system which was $260. I did approve them to do it and for that cost but over 1 1/2 hours later it was done. If this wasn't free I wouldn't come back. I won't be doing any of the additional services here though. More
by LAUDY
Other Employees Tagged: Christy Higginbotham
April 12, 2024
Fastest time I hsve ever had in changing my oil. Usually it takes hours and often other people are finished before me even if they came after. One thing I do not like is how every time I come in, Usually it takes hours and often other people are finished before me even if they came after. One thing I do not like is how every time I come in, I am told I need to buy this for my car to keep up performance. It is only 4.5 years old. The last time I came in I had a rude person working with me. I am a customer, a woman and 71 years old. I was akways tsught to respect my elders by my parents. Because of thst and long wait times, I have gone to Serra the last three or maybe four times I have had my oil changed even though alot further from my home. Treated very nice there, even wrote a text saying so to manager. Again, I left yoyr dealership with a list of things I needed to buy for my car besides the tire quote I asked for. Tire quote was cheaper than Serra so I may come back to purchase those. I am going to get more quoted from other places also though. David was ok, but nothing special in nice department, but he did get me out quick today. I got to my appointment on time but was left waiting in my car 15+ minutes while only one other car in line and several servicemen at computers. Sorry to sound so negative. I bought my car at ur dealership and am planning to buy a new car within the next year, I even looked at some of the new models whike I was there. More
by ANGIETIDWELL
Other Employees Tagged: Christy Higginbotham
April 09, 2024
Justin and the team were super helpful and my new Hyundai Tuscon is quite pretty Tuscon is quite pretty More
by ilikecoldbeverage
Other Employees Tagged: Andrew Orr, Chayse Fuller, Justin Porter
April 08, 2024
Fast service and very friendly. Explained what was going to be done to my vehicle. Explained what was going to be done to my vehicle. More
by audrey4276
Other Employees Tagged: Brandon Cotten
Dealership Inventory (489 Vehicles)
