David Donals | Page 6

I drive the 70 miles for maintenance Although we've moved 70 miles north, I still choose to have our car serviced down in Daytona. I trust Joe, my Service Advisor, and the dealership whe Although we've moved 70 miles north, I still choose to have our car serviced down in Daytona. I trust Joe, my Service Advisor, and the dealership where we bought our car. They are incredibly customer friendly, the building is absolutely beautiful and the General Manager is a stand-up guy. They always want you to be happy.. More

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Honest informative and friendly This is my second used car purchase from David Donals and I'm happy with both. I find him to be honest... He takes as much time as you need to explai This is my second used car purchase from David Donals and I'm happy with both. I find him to be honest... He takes as much time as you need to explain the new features. He astounded me with friendliness, he remembers my entire history when I come into the dealer. More

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Why I own Make an appointment- they're ready. Ask a question- they find an answer. Need time to explain a problem- they wait. You are never asking "a dumb qu Make an appointment- they're ready. Ask a question- they find an answer. Need time to explain a problem- they wait. You are never asking "a dumb question". More

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Ann's Birthday Present Great experience ! Negotiated the deal on line ; and picked up car same day . In fact they stayed late just so we could come after work and drive it h Great experience ! Negotiated the deal on line ; and picked up car same day . In fact they stayed late just so we could come after work and drive it home . They really made it easy . Very professional team !! More

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Purchase experience Friendly and knowledgeable staff made my purchase pleasant. Follow-up was more than adequate and I would recommend this dealership to anyone wanting Friendly and knowledgeable staff made my purchase pleasant. Follow-up was more than adequate and I would recommend this dealership to anyone wanting to purchase a Mercedes. More

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Service/ Gabby Gabby took care of all the details concerning my car in the service department. Anything that I need he took care of. Great job. Went over all the d Gabby took care of all the details concerning my car in the service department. Anything that I need he took care of. Great job. Went over all the details about what I wanted and took care of it for me. More

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Trade in second purchase This is the second Mercedes that I have bought from the same place and the same salesmen David. For my second car I told him what I wanted and he look This is the second Mercedes that I have bought from the same place and the same salesmen David. For my second car I told him what I wanted and he looked for one just for me. Even found the color that I wanted. All I have to do is call him if I have any problems. They always treat you great. Every part that you go through each person was very helpful and helped in anyway possible. The service dept. also goes out of there way to accommodate you. Would highly recommend this dealer ship to everyone that is looking for a great quality car. More

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Recent purchase Extremely satisfied with our recent purchase of new vehicle. Our salesman, David Donals, was extremely helpful, and knowledgeable for all of our need Extremely satisfied with our recent purchase of new vehicle. Our salesman, David Donals, was extremely helpful, and knowledgeable for all of our needs. Would highly recommend this dealership to all our family and friends. More

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Exceedingly Abundantly Above and beyond My appointment was scheduled 5:00 or 5:30, because of an accident I was unable to get there until between 7:00 P.M. The Dealer ship was closed w My appointment was scheduled 5:00 or 5:30, because of an accident I was unable to get there until between 7:00 P.M. The Dealer ship was closed when I finally reached there.. David Donals was very patient as well as Andre Tackey. Even though the hour was late no one was pressuring me to hurry up. This is my second time purchasing a Mercedes. I researched the vehicle and had a good idea what I wanted in a car before going to Daytona Mercedes. David searched to find the model and assessories I wanted he also answered my remaining questions as well as working with me in financing, determining a payment schedule that worked for me. He delivered the vehicle and made sure I understood all the operating systems. At no time did I feel any pressure to buy, it was more like an education as to why my selection was the best choice. 100% satisfied customer. Making this a most pleasurable experience." More

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I was unhappy - They made me happy! Rarely will you find a dealership willing to do whatever it takes to make their customers happy..This one has done that for us. I was initially unhap Rarely will you find a dealership willing to do whatever it takes to make their customers happy..This one has done that for us. I was initially unhappy with the difficult buying experience that most of us encounter when purchasing a car. It is pressure packed. When I expressed my unhappiness, their Director of Customer Satisfaction (Boy they really have one, too!), my sales representative Dave and the General Manager, Mr. Smith, immediately addressed our issues and made it all right. Nobody can ask any more of a dealership. If you are not happy as their signs say through out the showroom and the service areas, they will make it right. Very impressive. More

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