David Aroche | Page 2

i got the car that’s the bare minimum of good i can say ,but other then that it was a downfall from there, and this is someone who has done business multiple times with aventure dodge purchased a ram 1500, ,but other then that it was a downfall from there, and this is someone who has done business multiple times with aventure dodge purchased a ram 1500, challenger, and way back a charger in the family household way back, it’s pretty disappointing to only be help in obtaining the vehicle but that’s it, i was aware the car was a loaner car it has almost 5k miles, smells like someone smoked inside was full of dog hairs in the rear seats, the sales person said oil change was done but oil percentage said other wise, took it upon my self to find out and to my conclusion the oil was darker then the plastic trims on the vehicle and filter look like it was the original filter never changed, needed also a new engine air filter and cabin air filter which helped with the smoke smell. also had a huge scratch on the front driver bumper like it hit another car but it wasn’t visible at the lot since the car was dirty. never received any help on how to set up low jack nor the dodge app which now says the car isn’t registered towards my name, it’s honestly pretty disappointing, i had a better experience optaining a kia which that should be concerning i expected american friendly sales person but i got the typical miami style, and can’t forget the maintenance plan chugged down my throat that’s design to detonate the engine only 1 oil change every 10-12k miles for 3 years yeah no i’ll take it to another dealer and actually maintain the engine correctly . really dissatisfied More

by borgesyasmin006 Verified Customer Verified Customer

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I knew exactly what I wanted. Dealership reached out to me with the Pacifica I wanted and confirmed the price and the zero percentage incentive. However, the last piece of paperwo Dealership reached out to me with the Pacifica I wanted and confirmed the price and the zero percentage incentive. However, the last piece of paperwork I signed included extras “that came” with the car but I was being charged extra money. I explained that I did not want or need nor were these things explained to me. Since I already spent two hours driving then another 2 hours at the dealership I continued with the purchase but made them aware I was mislead since this extra “that came” with the vehicle were not requested nor explained. The next day I found the “added” items on the dealership sticker price stuffed in the glove box. The price on that was never disclosed to me. If you do. It make this right I will submit a complaint to the DMV and the FTC. More

by moandjules Verified Customer Verified Customer

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Good experience. David and the whole team was excelent . Everything was very fast and expeditious. David and the whole team was excelent . Everything was very fast and expeditious. More

by jpaez2727 Verified Customer Verified Customer

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The dealership is far from where I live which is why inventory was my only reasoning for checking it out. I was also promised two keys and only received one, after I had already been told/promised by my inventory was my only reasoning for checking it out. I was also promised two keys and only received one, after I had already been told/promised by my sales guy David A., during the negotiations that the other key was in the managers wife’s possession. Then once everything was signed he said the second key might be in service. Once more after I was about to drive away he said that he couldn’t find the key and he would send someone to me that can get me a new key and program it to my car as well no charge. He also told me during the deal that if he couldn’t find the second key that one would be taken care of by him or the dealership. Once I got home with my car I called every day for a week after my purchase to see the status of the second key where my sales guy was always dodging my calls and never returning my messages. At the end of the week I got a hold of a manager and he said that the second key was my responsibility because the dealership and salesperson never agreed to getting me a second key. I will not be referring this dealership considering I never once got a call back and they were not transparent at all about not getting me a second key for my vehicle even though I had told the sales guy before I signed all the paperwork that I need that second key and he replied “I’ll make sure you get it for sure. I’m sure it’s just in service because I couldn’t get a hold of the manager’s wife who had initially bought the car.” More

by ra Verified Customer Verified Customer

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Good evening. We were very dissatisfied with the services of your car dealership. We purchased two cars on 01/15/2024. The Dodge car was keyless, there was only on We were very dissatisfied with the services of your car dealership. We purchased two cars on 01/15/2024. The Dodge car was keyless, there was only one key. We were promised that within two weeks we would receive the second one. We still haven't been given a key. We were also denied glass warranty service. please assist. you lose your reputation and customers. Sincerely . More

by shevchenko.i1972 Verified Customer Verified Customer

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Very efficient Very professional Amazing services Responsible I really recommend it Sale person help me a lot Responsible I really recommend it Sale person help me a lot More

by JOHANIBANEZA Verified Customer Verified Customer

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Diligent, professional and efficient. They answered all of my questions and found solutions to my concerns. They answered all of my questions and found solutions to my concerns. More

by A.RAMOSZORRILLA Verified Customer Verified Customer

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Amazing customer service. Very happy with sales. The attention was amazing. Very skilled and help me out in every way possible. Very happy with sales. The attention was amazing. Very skilled and help me out in every way possible. More

by YFLEITAS Verified Customer Verified Customer

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One of the Best treatments thanks for be there for me congratulations for your increíble dilership congratulations for your increíble dilership More

by OREDIOALEJANDRO21 Verified Customer Verified Customer

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Great customer service and attention to customer details and needs. Quite satisfied and would recommend and needs. Quite satisfied and would recommend More

by GRACE.MAE55 Verified Customer Verified Customer

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