Dave Novik | Page 97

My current Subaru died, and I needed a new car quickly I had just started working with Dave Novik, as I knew my current Subaru Forester was about to "go," after having served me faithfully for 14 years. I had just started working with Dave Novik, as I knew my current Subaru Forester was about to "go," after having served me faithfully for 14 years. The next day, my car officially died. The day after that, Dave spent his entire day, very patiently trying to find a car for me that fit my needs and my finances. I had brought a can of soup for lunch that I had intended to take to work when we were done with the arrangements. The transaction took a little longer than I had planned. Dave was very generous and offered to go to a local deli and purchase some soup for me (at his expense). I am so appreciative for his kindness, his caring and his patience. Having to say goodbye to my old car was very emotional for me, and he made the transition easier. Paul Albert was also very helpful in hunting for a proper financing arrangement that would suit my needs. Tom Nerreau in financing was also very patient and helpful. It was a very stressful situation for me, and his compassion and understanding was wonderful. More

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Happy Dave is an excellent sales person - calm, friendly, professional and very patient. Should I recommend Subaru - I would definitely recommend they ask Dave is an excellent sales person - calm, friendly, professional and very patient. Should I recommend Subaru - I would definitely recommend they ask for Dave. I was greeted by all personnel with a smile and congratulations - very nice. Good experience. More

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Experience in Buying a Used Car During my first visit to Subaru I met Dave and a guess I was impressed, although I really didn't recall that first encounter very well at that moment During my first visit to Subaru I met Dave and a guess I was impressed, although I really didn't recall that first encounter very well at that moment -- but I came back to the dealership when it was time for me to actually purchase a new used vehicle, so here is a shout out for first impressions! Garavel Subaru is great at matching customer with automobile -- both in terms of use and cost and in facilitating the process (interface w/DMV, insurance transfer, setting up the loan, etc.) It was one stop shopping! I was so lucky to have Corey as my salesman as he turned the experience, which could be intimidating, into an easy tour of available inventory and finding what was best for me. The huge amount of paperwork involved in a car purchase was boiled down into a simple process by Jose who gave me much confidence that I was working with a competent and honest group. The gentleman who handled the trade-in had a lot of experience and made me feel that he was working in my interest (I didn't get his name). And the folks at the service end, with whom I will deal in the future, were welcoming and willing to talk to me. I am very grateful for this group as they usually bear the brunt of customer issues. So I am a happy camper so far in dealing with Garavel Subaru Norwalk and I am glad to have the opportunity to write this review. More

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GREAT SALESMAN !! Thank you Garavel Subaru, It was a very pleasant experience buying a new car from your dealership. My sales person, Dave Novik was most helpful e Thank you Garavel Subaru, It was a very pleasant experience buying a new car from your dealership. My sales person, Dave Novik was most helpful explaining all the different options available and upon taking delivery of my Outback Nov. 8th he went over everything with me. I am looking forward to having a similar experience with your service dept. Thank you once again. Marie Ritch More

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Excellent Salesman I had the privilege of having Dave Novik as the Sales person for the purchase of my 2016 Crosstrek. He explained in detail the advantages of the car a I had the privilege of having Dave Novik as the Sales person for the purchase of my 2016 Crosstrek. He explained in detail the advantages of the car and handled the purchase with expert advice. More

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2017 Subaru Outback This has been the 3rd Subaru I've purchased from this dealership. They have been agreeable and willing to get me into a vehicle each time. I've work This has been the 3rd Subaru I've purchased from this dealership. They have been agreeable and willing to get me into a vehicle each time. I've worked with a different sales person on each car. This last one I worked with Dave Novik. He was very easy to work with. Followed up politely and timely and show a genuine willingness to work with my needs. I also briefly spent some time with Fumi Muto. Who also struck me as capable and motivated like Dave. More

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Knowledgeable, helpful service I had a very positive experience at Garavel and specifically with Dave Novik. We knew we wanted an Outback but were unsure on which model. Dave was I had a very positive experience at Garavel and specifically with Dave Novik. We knew we wanted an Outback but were unsure on which model. Dave was very helpful in describing all the features the different models had which made our final choice relatively easy. Also, we were very pleased that we could get the car so quickly. Dave was always available to meet with us when our schedules permitted and provided immediate feedback on our numerous questions, which was vital in our effort to not let the process linger on. Pricing on the car was also in line with our upfront research and they were also very fair on trade value. More

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Great Sales experience, Poor Finance dept experience. For Sales, I rate Dave Novik tops, the very top. He was patient, and excellent in every category in helping me choose between an Outback and Forester For Sales, I rate Dave Novik tops, the very top. He was patient, and excellent in every category in helping me choose between an Outback and Forester. He explains everything thoroughly and says I can reach out to him to help me with all this new technology in the cars. Thank you, Dave. I appreciated your outstanding service. As for the Finance dept, I expected help in understanding and explaining the costs of the car and its fees, etc. But, what I got were sales pitches about all the added products I could get, without enough time to figure out what I would need and not need. If I had it to do over again, I would have walked out of the dealership. Those products would add up to $6000 on top of my new Limited Outback. Absolutely outrageous!! Best said, if I had talked with the Finance dept initially, I would not have bought a new car at this dealer. This is my opinion. More

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A smart Purchase Shopping for a new vehicle can be somewhat stressful . Dealing with the personnel at Garavel Subaru was great. No Pressure and a very friendly atmosph Shopping for a new vehicle can be somewhat stressful . Dealing with the personnel at Garavel Subaru was great. No Pressure and a very friendly atmosphere. More

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My new Subaru On the finance side, it was a bit long, but very productive, and Tom Nerreau did a great job. Dave Novik on the sales end also did a outstanding job w On the finance side, it was a bit long, but very productive, and Tom Nerreau did a great job. Dave Novik on the sales end also did a outstanding job with a overview of our car. Look forward to seeing him at the end of this month. Louis Frattaroli More

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