Dave Cross | Page 4

New truck purchase was so easy Buying cars is one of my least favorite things to do in the world so I feel compelled to leave a review because this was the least painful auto purcha Buying cars is one of my least favorite things to do in the world so I feel compelled to leave a review because this was the least painful auto purchase in my 59 years. I live 5 minutes from Imperial Ford and over the years I have tried many times to purchase a car there and it never ended well. Well we tried again when my husband needed a new pickup for work. Our salesman was Mike Potenza and he couldn't have made it any easier. He was not pushy, very professional and just plain likable. We picked up the truck today and I still cannot believe what a pleasant experience it was. Mike was wonderful as was the finance guy and the sales manager. We love our new truck and I will definitely be going back there for our next car. I have to repeat what a pleasure Mike Potenza was to deal with as were all the staff that we dealt with. Thank You!!!!! More

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My experience couldn’t have gone any better. I trust drove an explorer and made a decision to buy it that day. Employer provided me the information I was looking for without pressuring me to make a hast drove an explorer and made a decision to buy it that day. Employer provided me the information I was looking for without pressuring me to make a hasty decision. I trust the folks at imperial and will definitely go to them for my future vehicles. Thank you Ali! More

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Assisted in what I was looking for Alexander Lapierre was very helpful found truck I was looking for no hassle saved me money and gave me a good price on my trade in. I would recommend Alexander Lapierre was very helpful found truck I was looking for no hassle saved me money and gave me a good price on my trade in. I would recommend Imperial dealership to anyone looking for a vehicle. More

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Sales and Service Awesome!! I have bought 1 used and now my 3rd brand new vehicle from Imperial cars. Every instance has been great. No pressure what so ever. I have literally wa I have bought 1 used and now my 3rd brand new vehicle from Imperial cars. Every instance has been great. No pressure what so ever. I have literally walked into this dealership and drove home in the car I just bought in a matter of a few hours. I also use their Ford service and I rate them a 5 as well. I mean I can get an oil change and a 100 point inspection for 40 bucks and also get a free car wash. More

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Bought a used car from Imperial Ford. They made it so easy and simple to do. I will definitely buy my next car there too. easy and simple to do. I will definitely buy my next car there too. More

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Great dealership!!! From start to finish this was the best truck purchase I've ever had. I had been thinking of getting a new plow truck for about three years but every t From start to finish this was the best truck purchase I've ever had. I had been thinking of getting a new plow truck for about three years but every time I'd look into it with my local dealers I could never get the deal that sealed the purchase. This changed when someone recommended I contact Imperial Ford. I had already went back and forth a couple times with my local dealers so I knew what they were offering. At Imperial I talked to the internet sales manager, the sales managers and worked with Tony Del Prete and they put me in my dream truck for a much better deal than I was getting anywhere else. They even got me a much better price on the plow I wanted and had it installed before delivery. BTW, I talked to their plow installer too and he was also top notch! Top quality sales team and all around great experience. They are well worth going to and I would highly recommend!!! More

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New Ford Ranger I just purchased my new ranger from imperial ford. Everyone from my salesman Paul Conti to the sales manager Bob and finance manager Joe went above an I just purchased my new ranger from imperial ford. Everyone from my salesman Paul Conti to the sales manager Bob and finance manager Joe went above and beyond all my expectations and made the car buying experience actually enjoyable. This is my 3rd car I've purchased at an imperial dealer and I'll continue to do all my business here. just now I just purchased my new ranger from imperial ford. Everyone from my salesman Paul Conti to the sales manager Bob and finance manager Joe went above and beyond all my expectations and made the car buying experience actually enjoyable. This is my 3rd car I've purchased at an imperial dealer and I'll continue to do all my business here. Edit: I live in Connecticut and I was under the impression that my vehicle was going to be delivered to me today as the registration etc would be done etc today. I work 12 hour overnight shifts and worked last night and have to be back to work tonight and I was told I'd be getting a call from the runner so I kept the volume up on my phone anticipating the phone call i never got which lead to me not getting hardly any sleep today as well as not getting my truck only to receive a phone call at about 3pm saying the registration etc would be done tomorrow and I'd be getting my truck tomorrow. Everything was fantastic up until this point where the ball was dropped resulting in the change from 5 to 3 stars. More

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Great Experience. Tom D'Andrea was Awesome This was the 3rd dealership my wife and I checked out. This was the first dealership that seemed interested in making a deal. Tom D'Andrea was our sal This was the 3rd dealership my wife and I checked out. This was the first dealership that seemed interested in making a deal. Tom D'Andrea was our sales representative. Tom made what can be a stressful experience exceptionally pleasant. Tom was the best sales rep I have ever dealt with. He listened, he was not pushy, he seemed like he truly wanted to help us get the vehicle we wanted. The overall Imperial Experience was 5 stars. We are already talking about coming back when my wife is in need of a new vehicle. More

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Great salesman We had the pleasure of working with Michael Potenza in the Ford department. He was knowledgeable and personable. He went above and beyond to get us We had the pleasure of working with Michael Potenza in the Ford department. He was knowledgeable and personable. He went above and beyond to get us the vehicle we were looking for. He is a five star salesman as far as we are concerned. Would definitely go back again. Truck manager Bob Champagne was Super nice as well. More

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outstanding! the sales staff is the best ive ever dealt with. easy going, informative extremely helpful. no b.s. like the other high pressure sales staff at other the sales staff is the best ive ever dealt with. easy going, informative extremely helpful. no b.s. like the other high pressure sales staff at other dealers. kudos to chris Meehan and bob the sales manager. thank you both for an outstanding experience. More

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