29 Reviews
Write a Review29 Reviews of Dashia Gonzalez
December 01, 2023
Poor customer service, no customer, follow-up. Purchasing process takes too long..the customer has to stay on top of proess Purchasing process takes too long..the customer has to stay on top of proess More
Other Employees Tagged: John Zvoristeanu, Sunni Wang, Thomas James
November 29, 2023
If I could give zero stars I would! !!!!! After confirming that my flat tire would be covered by my wheel and tire protection plan they would not release my car until they received the !!!!! After confirming that my flat tire would be covered by my wheel and tire protection plan they would not release my car until they received the physical payment from the insurance provider. After 7 days of refusing to release my car they told me I should call the tire protection plan (that Cadillac sold me) and get payment. At that point I needed my car back and just paid it out of pocket (even though the repair was approved. Michael Ceccon explanation taken from his email .... "Simply put, some companies take over 30 days to reimburse a dealer. Some companies will only pay cost of a tire (No mark up, no labor). So.....If I didn't pay out of pocket, after being told that my tire was covered they would have held my car for 30 days until they received payment from the protection. plan that Cadillac sold me. WORST ever!!!!!!!!! TOTAL CROOKS!!!!!!!! More
Other Employees Tagged: Michael Ceccon
November 28, 2023
Trinity Cadillac is very convenient, professional and very welcoming I recommend it for all your needs very welcoming I recommend it for all your needs More
Other Employees Tagged: Walter Kosik, Joe England
November 20, 2023
Service was excellent, Joe is a class act and very supportive with excellent communication through the service experience supportive with excellent communication through the service experience More
Other Employees Tagged: Walter Kosik, Joe England
November 10, 2023
Joe was great. Took care of my problems quick got the car back early. won’t buy a car there, but service was great Took care of my problems quick got the car back early. won’t buy a car there, but service was great More
Other Employees Tagged: John Zvoristeanu, Walter Kosik, Sunni Wang, Joe England
November 06, 2023
Very professional and they know how to treat there customers . Would refer my friends and family. customers . Would refer my friends and family. More
Other Employees Tagged: Joe England, Alex Aquino
November 03, 2023
Very efficient service desk already recommended to several friends who own Cadillacs. Keep up the good work! several friends who own Cadillacs. Keep up the good work! More
Other Employees Tagged: Walter Kosik, Joe England
October 24, 2023
I have decided that Trinity is my go to service department. This is my third recent visit and it seems Trinity is consistent in the quality of service, which is excellent. department. This is my third recent visit and it seems Trinity is consistent in the quality of service, which is excellent. More
October 19, 2023
Hi I am Tsering Gurung . . I love Trinity Cadillac they take care my Cadillac's xt6 very well if you call them for service they always helpful.. big salute them who works Trin . I love Trinity Cadillac they take care my Cadillac's xt6 very well if you call them for service they always helpful.. big salute them who works Trinity Cadillac service thank you 🙏 More
Other Employees Tagged: Walter Kosik, Joe England