Darwin Alderson | Page 3

Outstanding Clean, Courteous, Very nice waiting room Mr Loader has always been helpful and knows my vehicle. Chuck always has a big friendly Smile and treats you Clean, Courteous, Very nice waiting room Mr Loader has always been helpful and knows my vehicle. Chuck always has a big friendly Smile and treats you with respect. More

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Good experience. The dealership as a whole very was friendly. The sales staff, sales manager and the business office were all very intentional about helping find the The dealership as a whole very was friendly. The sales staff, sales manager and the business office were all very intentional about helping find the right vehicle and completing the sales process in a timely manner. More

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Highly Recommend The Holm Automotive service is excellent, the people are friendly and very helpful. I would gladly recommend Holm Automotive to my family, friends an The Holm Automotive service is excellent, the people are friendly and very helpful. I would gladly recommend Holm Automotive to my family, friends and co-workers. More

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Chuck Loader has always been very upfront and honest person to deal with at holm Automotive he is the only person I ever consult with in regards to my vehicles. person to deal with at holm Automotive he is the only person I ever consult with in regards to my vehicles. More

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Have been letting Jaime take care of my 2007 PU, He has been supper to work with and every 1 is well groom and plite. been supper to work with and every 1 is well groom and plite. More

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I have given the rating because Chris Eckert did a wonderful job. He made purchasing the vehicle extremely easy with his service and promptness. Chris and Darwin accommodated my schedule and always wonderful job. He made purchasing the vehicle extremely easy with his service and promptness. Chris and Darwin accommodated my schedule and always had their work done. More

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I had a vehicle that I had purchased from another dealer 18 months prior and was very disatisfied with it. I got my cousin Dar's number from his mom and gave him a call to see if they still had any of the v 18 months prior and was very disatisfied with it. I got my cousin Dar's number from his mom and gave him a call to see if they still had any of the vehicles still on the lot that I had seen on line and he said that they did and if I wanted to come down and have a look that he could set me up with one of the sales people. I went down the next day and was introduced to Ross Taplin. Ross knew which vehicles that I was interested in and was ready to go when I got there. There was no pressure put on me to buy even during the test drive(I can't stand that) but I had already made up my mind to buy the black F-150 that I test drove. I will defintitely be back when I'm ready to purchase another vehicle. Ross hope you move up in the company but I'm dragging you back down to the sales floor when I'm ready for another vehicle. Great people and great service. More

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Nita and I have purchased or leased seven vehicles (5 Cadillac's and 2 trucks) from Holm's since 2000. The staff has always been friendly and helpful during that time. We have also recommended them to m Cadillac's and 2 trucks) from Holm's since 2000. The staff has always been friendly and helpful during that time. We have also recommended them to many of our family and friends both for buying or servicing their cars. The staff in Sales, Parts, Body Repair and the Office are exceptionally qualified at their jobs as well as friendly. Even the staff we have not worked with directly call us by our first names and greet us each time we go to the dealership. We appreciate them so much that Nita takes them homemade goodies for the staff to enjoy as a small token of our respect and appreciation for the great work they do. On one occasion, we were taking a family member back to Colorado with her infant child. We discovered that the seat belt being used for the infant was not functioning properly. We called the Service Department and told them the problem. We,of course, were on a schedule and needed to get in, have the repair made and get out as quicly as possible. When Jamie and Chuck saw that the seat belt repair would take longer than we could allow,they immediately put us into a comparable car, filled it with gas and sent us on our way, while the repair was made. Upon our return, the problem had been solved. On another occasion, I was driving home from work and hit a skunk. The smell was horrific. I called the Service Department the next day and Jamie said bring it in right away. Within a short period of time the car was returned. It smelled like a new car. Well...... the next week my wife hit a skunk on the way home to work with our other car. The same patient voice answered the call and took care of the same problem with the same expediency. We all had a good laugh and wondered what were the chances of that ever happening again. Fortunately, it has not! These are two of the many wonderful experiences we have had. Eric has been amazing at finding the cars we wanted to purchase and lease, no matter how far he has to go to search for them. Eric, Pat, Tim and Chris make it possible for us to get the best financial deal. Brad in Parts and B.J. in the Body Shop, Pam and Darwin in the office are outstanding. We really appreciate the family atmosphere at Holm's, but also appreciate the competent staff, who it seems can do most anything with vehicles for their customers. We highly recommend the dealership to all our friends and have many, who have had similar positive experiences. Tim's motto for the dealership, is "Come to Holm Automotive... you'll be glad you did". He certainly is right. We ARE glad we did! More

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