Darren Barnhart

I was visiting family in Salina when the back hatch of my Lincoln would not open. I went to Long McArthur Ford at 2pm and they had my car fixed in under an hour. The staff was excellent and knowledgeable!! I Lincoln would not open. I went to Long McArthur Ford at 2pm and they had my car fixed in under an hour. The staff was excellent and knowledgeable!! It was very stressful to be 8 hours away from home and have your vehicle malfunction, but they made the repair quick and treated us with respect. I definitely would recommend Long McArthur for all your vehicle needs. More

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Took Bronco in to get heater fixed under warranty. When we picked it up it had a couple thousand dollars damage to the interior and body from mechanic. We were told about one item broke. We had to fin When we picked it up it had a couple thousand dollars damage to the interior and body from mechanic. We were told about one item broke. We had to find all the rest. It was covered in oil and grease. Was told by service tech that we should expect damage when we bring in service. Now they have to order a bunch of new interior parts to replace and we have to have body work and painting done. I refuse to let there body shop do work so Conklin is doing it and Lm is paying them. To top it off they did not fix the problem. Damages include both sun visors broke, console damage, hood piece, dash parts and dent in door jamb requiring body and repaint. They even had to detail it after we went to get it to clean up all the oil and crap. I would highly recommend to not use them. We were told that their mechanics are not held accountable for any issues. More

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The team at Long McArthur Salina service department Tim and Darren are amazing. In the middle of traveling to Texas and when my truck broke down, they dropped everything to help me and my family. I recomm and Darren are amazing. In the middle of traveling to Texas and when my truck broke down, they dropped everything to help me and my family. I recommend this location 1000 times over and know that they have the customers interest at the forefront of their minds. I could not have not been able to continue with my trip without them. 5 stars is not a high enough rating for those two or the whole team. Thank You again for everything. Sean Bach More

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