Daren Schaffert

I would not recommend this dealership to anyone. Buyer, please be aware and stay from this dealership and auto services department because they are not helpful to any of their customers. I purchased Buyer, please be aware and stay from this dealership and auto services department because they are not helpful to any of their customers. I purchased my car from the liars Basil and John in September. They assured me that my car had 3 additional months under its manufacturer warranty (he even printed this information out during my initial visit to the dealership). However, this information was a lie because my manufacturer warranty expired in June 2023. I called to request why Basil (my original sales rep) lied, and his only unprofessional response was, "I did not lie and wasn't here during my car purchase transaction," despite me ensuring he had received his commission from this purchase. Beyond upset, I informed this sales department that my car had begun to have some serious mechanical issues, only 6 days purchased, and if these are not resolved, they can take this car back, and I will take my business elsewhere. Not wanting to lose this sale, I was informed to bring my back in for services, which I complied, and I drove over an hour out my way, in which the services department kept my car for 3hours only to be informed by Brock, auto services manager that there's nothing wrong with my car but I needed my tires rotated. It's been 12 days, and these mechanical issues are still persistent. And I've called back and left emails to both go unanswered. PLEASE STAY AWAY from this dealership because you will truly regret it, I have! More

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I went in because my four-way flashers wouldn’t go off, and John in service took care of me with out an appointment. Thank you John Thank you Daren for giving me of rental car. and John in service took care of me with out an appointment. Thank you John Thank you Daren for giving me of rental car. More

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Excellent Customer Service - great overall experience. Daren Schaffert is a great person to work with. Daren Schaffert is a great person to work with. More

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Daren Schaffert General Sales Manager is the best ! He is so kind and very helpful does wonderful service. He is so kind and very helpful does wonderful service. More

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Great service’s ! Mark and the whole staff was great had me in and out in no time! Thank you Mark and the whole staff was great had me in and out in no time! Thank you More

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Great Experience! I highly recommend Heritage Cadillac when purchasing your next vehicle. Very easy process! I highly recommend Heritage Cadillac when purchasing your next vehicle. Very easy process! More

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Can’t find a more precise and detail oriented sales person in the industry! Highly recommended person in the industry! Highly recommended More

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Been buying from them for 22 years always the bestNever Been buying from them for 22 years always the best Never any problems when buying at Heritage Cadillac. Would recomend them to any one looking to bu Been buying from them for 22 years always the best Never any problems when buying at Heritage Cadillac. Would recomend them to any one looking to buy a new Cadillac. More

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Heritage Cadillac has always been professional thorough quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P More

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Great dealership with very friendly and helpful staff. Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! More

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