Darcy Prokopetz

Thanks to Darcy for handling the leaking coolant issue on my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me we my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me well informed during the process. I got the truck back next day. The courtesy shuttle rides didn’t alter my work schedule. Thanks Again! More

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Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly reco with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly recommend to all. More

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We are a long term customer at Capital Ford and have always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. More

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Friendly sales staff provided a no pressure experience where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I got a good deal. I’ve not purchased 3 new fords, this being the first with Capitol Ford, and it was the easiest I believe in terms of leaving feeling satisfied. More

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Great product.........Greater staff I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy t I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy their next car or truck there. I don't feel 5 stars are quite enough, especially in regards the the staff and the customer service they provide. Id have to bump up the star rating to a 10 / 5. More

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Awesome Customer Service This is the 4th vehicle I've purchased from here. Irv and Joe are great to deal with. I get all my oil changes done here and have dealt with Darcy i This is the 4th vehicle I've purchased from here. Irv and Joe are great to deal with. I get all my oil changes done here and have dealt with Darcy in Service. I would highly recommend Capital Ford for sales and service. More

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Not to happy. I had my truck in for an update, I was told I needed brakes and rotors, I had the brakes replaced and there was 50% left, no need to be replaced? I wi I had my truck in for an update, I was told I needed brakes and rotors, I had the brakes replaced and there was 50% left, no need to be replaced? I will be checking all your work from now on. More

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Third Car We just bought our 3rd vehicle from Irv Lazorko. He is down to earth and very helpful. We appreciate the way he sells cars! Thanks to Joe Urszulan We just bought our 3rd vehicle from Irv Lazorko. He is down to earth and very helpful. We appreciate the way he sells cars! Thanks to Joe Urszulan for all his help, too. They made our daughter's first time buying a car a very positive experience! More

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Lincoln Purchase and service Have had awesome sales, financing and service from the folks at Capital Ford. We are not Ford people and I never thought I would drive a Lincoln but m Have had awesome sales, financing and service from the folks at Capital Ford. We are not Ford people and I never thought I would drive a Lincoln but my affordable used vehicle came up and the rest is History. Bought the full warranty and exercised the benefits from that, when the sunroof malfunctioned. More

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Capital Ratind I've always good service whether it was at the time of purchase or when I've taken it in for scheduled maintenance and warranty work. I've always good service whether it was at the time of purchase or when I've taken it in for scheduled maintenance and warranty work. More

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