I would like to thank Matthew and the rest of the staff that I dealt with at Capital Ford Lincoln Inc for the fantastic service I received when purchasing a 2013 Ford Escape. From the moment we arrived at the dealership, the atmosphere was laid back and friendly with absolutely no bit of pressure placed upon me. Matthew was very knowledgable about the vehcicle that I test drove and explained it in very 'layman' terms. I did do test drives at other dealerships and throughout those experiences, none of the other salesmen I dealt with were anywhere near the professionalism that Matthew provided. It takes a fine skill to walk the line between being professional yet being casual enough to put me at ease. Matthew did that effortlessly. I highly recommend Matthew and the rest of the staff at Capital Ford Lincoln to anyone looking for a high quality and low pressure sales experience.

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My experience with my salesman Phil Neill was good. Phil made sure i new all about the vehicle I was purchasing. made sure I new all the dollar values, and was very patient while I made a decision even though I had spoke with him numerous times in the past about a purchase.

I explained to Phil when I arrived at the dealer ship I needed to have all ready so I could join my family. Phil made sure I was in and out ASAP. Phil fueld up the truck and delivered it to my hotel knowing I was busy with my family.

So the whole purpose of this is: My experience with Phil and Capital Ford was great.

Thanks You.

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This is truck number 3 that I have bought from Reid and he has always done a great job for me with regards to what truck fits my current needs as has been very fair with regards to price.

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I had an absolutely fantastic experience dealing with Don and I would definitely go back and see him and recommend him to any one I know that is in the market for a new vehicle.
He is extremely pleasant and fun to deal with and he goes out of his way to answer any questions and be of assistance to you. He made my recent experience comfortable and really stand out in my mind. Unlike previous experiences I've had where all they want to do is "take your money and run" Don really truly, wanted to make sure I was fully informed and comfortable with my decision to purchase.
Way to go Don! And I just can't Thank him enough for everything.0

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Our salesman, Ryan, was very helpful, found us the exact car for my daughter, he was polite, if he did not know the answers to questions we asked, he immediately consulted with the Sales Manager, Jeff, for our answers. Ryan was respectful, extremely helpful and patient. The staff were all knowledgeable in respect to their area of expertise and they were all very kind. There were a couple small problems with the vehicle and they had no problem writing it as a condition of sale for us to book an appt and bring the vehicle back to have these things corrected at no cost to ourselves. So we went away pretty happy that we got our money's worth, the car of my daughter's dreams, and peace of mind that we would be looked after in the future. I would advise anyone interested in new or used vehicles to use Capital Ford Lincoln when searching for a vvehicle.

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I felt everyone went above and beyond my expectations at this dealership. I would highly recommend this dealership and Joe Urzulan as a salesperson to everyone. My family and I will be going to this dealership from now on for sure. Surpassed all other dealerships we have encountered by a great deal!

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Everyone I communicated with was extremely helpful and customer oriented. I would recommend Capital Ford Linoln to anyone because they accommodated my budget and financial background.

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Dylan Lawrence was very good he helped me with everything I needed and was very patient. Jarrod Ursu was also very good to deal with he was able to work out a price that fit me.

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i wanted to upgrade from my 2011 ford ranger to the 2012 ford f 150 but i needed to do things in my own time and not be pressured into anything , les ring was extreamly helpful with booking test drives and very well informed about the products that they sell , this turned out to be a year long process to get to the point of finding the right truck which turned out to be the 2013 f150 ext cab 4x4 ,the staff never once gave me the feeling of o great hes back and this is a waste of there time , every visit was informative and there was no pressure , i had also been looking at other brands of vehicles compaireing options and price and most other dealerships wanted the vehicle sold right then and there and if not they would walk away to help someone else ,there was no real person to person contact it was a pay cheque to them ,needless to say they lost the sale ,i have in the past recomended this dealership to friends and family and will continue to do so in the future . i thank you all for the great experiance

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I was very impressed with my experience with Capital Ford. Matt was a pleasure to deal with. He went out of his way to make sure all my needs and wants were met in finding me the right vehicle. I never felt pressured to make my final decision. It was evident that he cared tremendously that I would be satisfied with my final purchase. I would definitely recommend him to any potential buyers in the market.

Overall, I was really satisfied with all levels of customer service, and had a pleasant experience with Blayne and Darren as well. They were both friendly to deal with and made sure I left the dealership satisfied. I am confident that the staff at Capital Ford will be there for me for any future needs.

PS: I love my new Ford Edge!

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