We had an excellent experience with Jonathan, he definitely knew his stuff and was more than friendly. No pressure sales at all! We were very impressed that he came in on his day off to get us into our new car! We will absolutely be recommending him!

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We were very happy with the Escape that we bought. Ryan, did a wonderful job at explaining all of the models we were looking at. He has been excellent with Customer Service and follow up. The only thing we were a little disappointed in was what we perceived as lack of communication between the Sales Manager and the Finance guy. The Sales Manger went over things and stated that the Finance person would explain some areas in better detail and once we were with the Finance guy, he had assumed that things had been explained to us , so we had to ask him to slow down and explain some things to us. This was in the area of what the ProPack was. Other then that our whole experience was wonderful and we would feel comfortable recomending this dealership to others.

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I would like to thank Matthew and the rest of the staff that I dealt with at Capital Ford Lincoln Inc for the fantastic service I received when purchasing a 2013 Ford Escape. From the moment we arrived at the dealership, the atmosphere was laid back and friendly with absolutely no bit of pressure placed upon me. Matthew was very knowledgable about the vehcicle that I test drove and explained it in very 'layman' terms. I did do test drives at other dealerships and throughout those experiences, none of the other salesmen I dealt with were anywhere near the professionalism that Matthew provided. It takes a fine skill to walk the line between being professional yet being casual enough to put me at ease. Matthew did that effortlessly. I highly recommend Matthew and the rest of the staff at Capital Ford Lincoln to anyone looking for a high quality and low pressure sales experience.

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My experience with my salesman Phil Neill was good. Phil made sure i new all about the vehicle I was purchasing. made sure I new all the dollar values, and was very patient while I made a decision even though I had spoke with him numerous times in the past about a purchase.

I explained to Phil when I arrived at the dealer ship I needed to have all ready so I could join my family. Phil made sure I was in and out ASAP. Phil fueld up the truck and delivered it to my hotel knowing I was busy with my family.

So the whole purpose of this is: My experience with Phil and Capital Ford was great.

Thanks You.

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This is truck number 3 that I have bought from Reid and he has always done a great job for me with regards to what truck fits my current needs as has been very fair with regards to price.

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I had an absolutely fantastic experience dealing with Don and I would definitely go back and see him and recommend him to any one I know that is in the market for a new vehicle.
He is extremely pleasant and fun to deal with and he goes out of his way to answer any questions and be of assistance to you. He made my recent experience comfortable and really stand out in my mind. Unlike previous experiences I've had where all they want to do is "take your money and run" Don really truly, wanted to make sure I was fully informed and comfortable with my decision to purchase.
Way to go Don! And I just can't Thank him enough for everything.0

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Our salesman, Ryan, was very helpful, found us the exact car for my daughter, he was polite, if he did not know the answers to questions we asked, he immediately consulted with the Sales Manager, Jeff, for our answers. Ryan was respectful, extremely helpful and patient. The staff were all knowledgeable in respect to their area of expertise and they were all very kind. There were a couple small problems with the vehicle and they had no problem writing it as a condition of sale for us to book an appt and bring the vehicle back to have these things corrected at no cost to ourselves. So we went away pretty happy that we got our money's worth, the car of my daughter's dreams, and peace of mind that we would be looked after in the future. I would advise anyone interested in new or used vehicles to use Capital Ford Lincoln when searching for a vvehicle.

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I felt everyone went above and beyond my expectations at this dealership. I would highly recommend this dealership and Joe Urzulan as a salesperson to everyone. My family and I will be going to this dealership from now on for sure. Surpassed all other dealerships we have encountered by a great deal!

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Everyone I communicated with was extremely helpful and customer oriented. I would recommend Capital Ford Linoln to anyone because they accommodated my budget and financial background.

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Dylan Lawrence was very good he helped me with everything I needed and was very patient. Jarrod Ursu was also very good to deal with he was able to work out a price that fit me.

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