Dealership Experience
3 yrs, 2 mos
Industry Experience
3 yrs, 2 mos
Languages Spoken
English
Spanish
54 Reviews
Write a Review54 Reviews of Darby Sotelo
May 10, 2024
Darby helped me buy my first car and it was such a smooth process. I didn't feel pressured, he answered all my questions; I was in between two cars and he encouraged me to test drive both again so that I cou process. I didn't feel pressured, he answered all my questions; I was in between two cars and he encouraged me to test drive both again so that I could be confident in my choice. I'd recommend him to all buyers! More
April 06, 2024
We appreciated the excellent service Darby gave us when we purchased our new Camry. It was great to deal with a very helpful, polite and knowledgeable salesperson. We definitely appreciated that he went we purchased our new Camry. It was great to deal with a very helpful, polite and knowledgeable salesperson. We definitely appreciated that he went the "extra mile" (in our case, almost 200 miles) to deliver the exact car we wanted. More
Other Employees Tagged: Austin
March 26, 2024
This past weekend I purchased another vehicle from Wilsonville Toyota. This is my fourth vehicle that I have purchased through Steven Bailey, I continue to come back because Steven gives me top tier s Wilsonville Toyota. This is my fourth vehicle that I have purchased through Steven Bailey, I continue to come back because Steven gives me top tier service, which I truly appreciate. This past weekend Steven was busy with another client so he had his teammate Darby assist me… Darby provided me with the same great service as Steven and I appreciate them both. Darby was very thorough & patient with me with all my questions, helped me set up a few things on my new vehicle before I left and it made the experience so much better because I hate buying cars. 😊 More
Other Employees Tagged: Steven Bailey
March 07, 2024
I had purchased an used car from Wilsonville Toyota in Feb 2024. I had travelled from WA to test drive and purchase the car I was interested in. I had checked in reception and was waiting to be connected Feb 2024. I had travelled from WA to test drive and purchase the car I was interested in. I had checked in reception and was waiting to be connected to Sales to help me with the purchase. It was a longer wait about 45mins. To be fair, it was a very busy day for them and I had reached much earlier than scheduled appointment. But the front desk could have made it easier by communicating and coordinating better. I had to reach out to internet sales team who were in touch with me quite a few times to get someone spare time for me. That was the only part that I didnt like about the purchase. Once, I was connected to Sales - Darby Sotelo helped me. It was a pleasant, smooth process from there on. Pricing was indeed no bull... priced very aggressive and the buying process was very smooth. It did take a while to close and sign the papers as apparently the Managers were reviewing each sales and there were quite a few on that day. 5 stars to the Sales (Darby Sotelo), Car price and the buying experience..4.5 stars to the overall experience because of the wait time both prior to connecting with the Rep and during the closing process. But having said that, I am satisfied customer and will do business with again. More
February 07, 2024
Darby Sotelo was great to work with last week when we purchased our new Rav 4 Prime. He is very knowledgeable on all aspects of the process. Wonderful experience! purchased our new Rav 4 Prime. He is very knowledgeable on all aspects of the process. Wonderful experience! More
February 06, 2024
Fast, chill, and priced normal. Did not try to oversell or waste my time. I appreciate their respect and care. Did not try to oversell or waste my time. I appreciate their respect and care. More
Other Employees Tagged: Rose Arredondo, Max Anokhin
August 23, 2023
Darby was great to work with. He found the vehicle we wanted and coordinated a swap with another dealership in order to get the exact truck we wanted. He kept us up to date with u He found the vehicle we wanted and coordinated a swap with another dealership in order to get the exact truck we wanted. He kept us up to date with updates while we were waiting for the car to arrive as well. The paperwork and buying progress went well too. More