Daphne Douglas
Daphne Douglas at Nissan of the Bronx
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Daphne Douglas

BDC Manager

Nissan of the Bronx

3660 Boston Rd
Bronx, NY 10469

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4.0
7 Reviews
4.0

7 Reviews

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7 Reviews of Daphne Douglas

January 27, 2024

Dealership Rating
Employee Rating

Very fast and easy! Very kind people, great service the whole time we were there More

by JPREVITE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Nissan of the Bronx responded

Hi Jprevite, we are very happy to have provided you with such a positive experience!

August 01, 2023

Dealership Rating
Employee Rating

Nissan of the Bronx is the best dealership I have been to. The staff is very professional, knowledgable, and friendly. More

by MRAYMOND819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Nissan of the Bronx responded

Mraymond819, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

July 11, 2023

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Employee Rating

I had an excellent experience . They did a excellent job fixing my window.I would recommend going to them. More

by SANDRAORIENTAL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 14, 2023

Nissan of the Bronx responded

Hi Sandraoriental! We're so happy we were able to help you out!

June 25, 2023

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Employee Rating

The service is great. It was easy to make an appointment for when I wanted it. More

by GLENNGIBSON8537
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Nissan of the Bronx responded

Glenngibson8537, we're glad you had such a wonderful experience with us! We hope to see you soon!

June 24, 2023

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Employee Rating

excellent ,attentive service, I was addressed quickly when I entered the room and told what my options were More

by JNPATERNO
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Nissan of the Bronx responded

Jnpaterno, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

April 21, 2023

Dealership Rating
Employee Rating

Attempted a bait and switch. Quoted and out the door price, then when we finally got to the financing, all the sudden they're quoted price was not legit. Their employee told me, More

by BILL@INALLSERIOUSNESS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 26, 2023

Nissan of the Bronx responded

Bill, I understand that there was a lot of things involved in your visit to our dealership. After speaking with our sales Manager he informed me that even after the time spent at the sales department at the end of the day you were happy with your purchase and happy that we could come to an agreement about the vehicle you ended up getting into. If you have any other concerns please reach back out to us at 718-696-6144 or email acecala@nissanofthebronx.com. Thank you.

Apr 28, 2023

BILL@INALLSERIOUSNESS.COM responded

It turns out now that you were worse than I initially thought. Any resemblance of us looking pleased with the goings on, is merely you looking through Rose Colored Glasses. When we got it home to have the PA inspection, it wouldn't pass because one of the tires was slashed on the inside. He said it was not recent but he could see the tire cords. I told him how bad could it be since I was told they're all run flat tires. He said no they're not if they told you that it was a lie. I may have to speak with my lawyer on this. First, not standing behind your quote because you're representative was somehow confused, second, not switching the tires as I requested and giving me merely $200 for your convenience not to do so, and now I will have to purchase at least two tires and run them on a car that has no spare. I have tried to be reasonable through all of this, but constantly finding yet another issue with this deal has pushed me into potential legal action.

April 18, 2023

Dealership Rating
Employee Rating

10/10 would NOT recommend. When I first got in the car I noticed a sound when i would be on an incline and use the brakes. When I brought my car in they told me the sound was n More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelvin Pimentel, Adalberto Salcedo , Kenton (1 star)

Apr 23, 2023

Nissan of the Bronx responded

Grace, we have tried calling you multiple about times this issue and left messages to call us back but they have not been returned. We will always help all of our customers if they have any concerns after purchasing a car with us, but the first step is communication. Please reach back out to us at 718-696-6144 or email acecala@nissanofthebronx.com

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