Daniel Melton | Page 2

You seriously could not find a better dealership/service team than Les Stanford. Dan Melton has always taken care of me and has made sure I was 100% happy with everything. He keeps me informed of everything team than Les Stanford. Dan Melton has always taken care of me and has made sure I was 100% happy with everything. He keeps me informed of everything they do to my car. Having a 2010 Aveo, I've had some interesting issues with my car and Dan and his team has always come through. As I was getting near the end of my original warranty, he got me in touch with the right guy to get an extended warranty (well worth it if you own an Aveo btw). I will be sad when I have to find a new dealership when I move to Cleveland permanently in December. HIGHLY recommend Les Stanford. More

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I trust Dan completely with any service required for my car. Being a woman who knows nothing about cars, that sense of trust and confidence is priceless. I was broken hearted when I found out my 2003 Monte car. Being a woman who knows nothing about cars, that sense of trust and confidence is priceless. I was broken hearted when I found out my 2003 Monte Carlo was going to require an expensive repair, at minimum. Erik was able to get me into a brand new car with a lease payment within my budget and I'm grateful to both. More

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After having a consistently bad experience at a different dealership, we decided to try Les Stanford. Our service man, Dan Melton at Les Stanford directed us to Erik Hibbard who gave us a call. He spent qu dealership, we decided to try Les Stanford. Our service man, Dan Melton at Les Stanford directed us to Erik Hibbard who gave us a call. He spent quite some time on the phone educating me about turning in a lease and then leasing a new car, and never once did I feel any pressure. The next day, my husband and I met Erik at Les Stanford where he sat with us just getting to know us and our needs, both physically and financially. He's a very patient man! After a couple of hours and a test drive, we felt confident in choosing our new 2013 Malibu LS. Because they had to add a Remote Car Starter, we came back the next day to turn in our Chevy Cruze and drive home with our new Malibu. During this entire situation, I never once felt nervous or under any kind of pressure, nor did I ever feel Erik was out to make a sale. He actually asked more than once if we were comfortable with our decision. By the way, into our initial conversation, my husband realized that we and Erik attended the same church, and that never affected his professional way of serving us. In the future, we will highly recommend Les Stanford Chevrolet, and Erik Hibbard without hesitation. This has been the best experience we've ever had when leasing or buying a car! More

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My wife and myself took a day trip roughly 2 hours south of our home to visit the Henry Ford Museum / Greenfield Village located in Dearborn MI. When we arrived, we discovered that a great deal of engine co of our home to visit the Henry Ford Museum / Greenfield Village located in Dearborn MI. When we arrived, we discovered that a great deal of engine coolant was leaking from the front of our truck, so we immediately contacted OnStar who put us in touch with Les Stanford Chevrolet. The dealership informed that they will try to get us in, but due to General Motors reductions of dealerships they were the only one in the area to service the large amount of traffic that is in the area (Dearborn is a suburb of Detroit) and that they were three days behind on their regular service calls. But wow did they ever come through, any other dealership in my hometown (I live outside of Saginaw, MI) would have probably said "we are sorry for your bad luck, but we just can't help you", but not Les Stanford Chevrolet they not only got us in to find out what the problem was. Which turned out to be a cracked radiator, they were able to get the new part and have it installed that day, plus they had their driver take us to the Henry Ford museum and pick us up while we waited for them to repair our truck. If that is not great customer service, then show me what is. Sadly, it is not practical for me to give them all of my regular business, because if I lived in their area I would in a heartbeat, without thinking twice. So, if you live in the Dearborn, MI area, Les Stanford Chevrolet is in my opinion the absolute best dealer you could possibly go to. More

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I needed my radio unlocked when my battery went down during the winter. I called the Les Stanford service dept and explained my plight. I was informed to come over and my radio would be unlocked. I s during the winter. I called the Les Stanford service dept and explained my plight. I was informed to come over and my radio would be unlocked. I stopped by Friday 28 April 11 and in five minutes my radio was unlocked, I was shown how to unlock the radio, and was informed that if it happens again I can always stop by and service will unlock the radio. My service was complementary and I greatly appreciate that. Thanks for your care and professionalism. Tom K More

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