45 Reviews of Dani Paiz
August 14, 2023
Ramon Flores took good care of my car & communicated with updates throughout the day. Detailed explanation & video proof was sent of the work that needed to be done updates throughout the day. Detailed explanation & video proof was sent of the work that needed to be done More
Other Employees Tagged: Ramon Flores
August 11, 2023
Great service. Dani Paiz was the service advisor. She coordinated everything at the highest level. I am very pleased with the experience, and will return again when Dani Paiz was the service advisor. She coordinated everything at the highest level. I am very pleased with the experience, and will return again when my car needs the next service interval. More
August 11, 2023
My service person - Dani Paiz communicated throughout the process. Her customer service skills were excellent, and made sure I was always informed on what was going on. process. Her customer service skills were excellent, and made sure I was always informed on what was going on. More
August 05, 2023
This is for Dani Paiz and her service team, as well, as Anthony Lee and his sales team. I ordered a car from Ontario of Audi and purchased a Q5 for the family. Dani Paiz has done another amazing job Anthony Lee and his sales team. I ordered a car from Ontario of Audi and purchased a Q5 for the family. Dani Paiz has done another amazing job servicing our Audi! I brought the car in, made my concerns very detailed. Her team really goes above and beyond to make sure you are satisfied. I didn’t even realize the extra work and diagnostics done for our benefit until I was home reading the technician notes on my service record! I was incredibly happy. Anthony has always been professional, attentive to our concerns, and all around a very respectful gentleman. I appreciate all his efforts. Thank you all! - Trinh N More
Other Employees Tagged: Anthony Lee, Alex Wong
July 29, 2023
Wonderful service. My service advisor, Dani Paiz was extremely helpful and nice. My mechanic Vince even test drove the car with me to make sure everything was working. My service advisor, Dani Paiz was extremely helpful and nice. My mechanic Vince even test drove the car with me to make sure everything was working. I highly recommend Audi Ontario More
Other Employees Tagged: Vince
July 22, 2023
Problem was not corrected. History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow ex History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow exit, car started to shake at about 15 mi/hr, acceleration would not work, and just gradually parked in Canes parking lot, followed by car being towed to Audi Ontario for service. After picking up car, operated fine all the way home to OC, but when slowed down to enter my home street, same problem repeated. Car was again towed to Audi Mission Viejo for service again. Currently have a loaner car pending outcome. More
Other Employees Tagged: Dani Paiz was exceptional in her continuous communications with me about the progress of the repair. Very pleasant and a real asset to the service dept.
July 17, 2023
This review is for Dani Paiz and her service team. Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt and respectful. I was pleasantly surprised. If your looking for peace of mind and professional team members for your next service. Audi Ontario is the way! -Best Regards, A L More
Other Employees Tagged: Anthony Lee, Diana Perez
July 16, 2023
Dani Paiz is truly most important aspect of any dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the service that you will deal with 95% of car ownership. Have a service write that keeps the owner informed, aware, provide recommendation as she does, people skills is an asset to you organization. She is the only one I like to take care on both are Audi’s. I have owned 86 cars in my life time of 67 years and she is in the top three service writers, thank you, Robert More
July 12, 2023
Did it one already give Dani Paiz a superior rating. Sales it important to be treated above average & more than fair. But as you know Service is very important because you spent 3-6 years Sales it important to be treated above average & more than fair. But as you know Service is very important because you spent 3-6 years More
July 12, 2023
The communication of Dani Paiz was outstanding, great people skills, she kept me informed every step of the process. She by far is tater #1 of all the service writers I’ve work with. Putting in perspecti people skills, she kept me informed every step of the process. She by far is tater #1 of all the service writers I’ve work with. Putting in perspective I’ve had 85 car to date. More