Dana Silva | Page 9

Service The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my exp The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my experience. More

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Had my 1st oil change. Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I drove off. Other than that it was a good experience. More

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Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More

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Above and beyond After speaking with the service manager who went the extra mile to make sure our experience was top notch we are very pleased with our outcome. Thank After speaking with the service manager who went the extra mile to make sure our experience was top notch we are very pleased with our outcome. Thank you Dana Silva. More

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Excellent customer service . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my de . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my decision yet, of buying a vehicle but if I do buy from Lithia jeep again, it will be with Cory More

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Didnt have to wait half a day Service.area very friendly and I was out less than hour..I waited in the showroom and I wasnt bothered.and the best part my service was free. Service.area very friendly and I was out less than hour..I waited in the showroom and I wasnt bothered.and the best part my service was free. More

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You guys were able to do the impossible. And you assisted me Every one involved assisted me in a joint effort. I am not the easiest customer financially yet you guys were able to get me the auto of my dreams. Th Every one involved assisted me in a joint effort. I am not the easiest customer financially yet you guys were able to get me the auto of my dreams. Thank-you!! More

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AMAZING THE SERVICE AT THIS DEALERSHIP IS QUICK AND EASY. THEY ALWAYS MAKE YOU FEEL IMPORTANT I WONDER IF THEY EVER GET TIRED OF ROLLING OUT THE RED CARPET THE SERVICE AT THIS DEALERSHIP IS QUICK AND EASY. THEY ALWAYS MAKE YOU FEEL IMPORTANT I WONDER IF THEY EVER GET TIRED OF ROLLING OUT THE RED CARPETR FOR THERE CUSTOMERS. More

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As expected Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first t Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first three lines not enough? Should I use more adjectives? Maybe focus on the words used and not on the quantity thereof? Maybe I don't want to write a book on how I feel about an oil change? Or should I be expected to put my feelings into a few chapters of my next book titled, "Crap companies come up with to make themselves feel better about overpriced good and services."? Have a great day. More

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Oil, detail and recall Completely pleased with our detail. Most of the time, places miss some spots. Jeep lithia covered our entire Jeep, floor to ceiling. Looks good as new Completely pleased with our detail. Most of the time, places miss some spots. Jeep lithia covered our entire Jeep, floor to ceiling. Looks good as new More

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