Dan Rekstad | Page 6

Undoubtedly Exceptional Customer Service! If you are Undoubtedly Exceptional Customer Service! If you are in doubt, rest be assured you will be in GREAT HANDS. Josh Miller is DEFINITELY your GO-TO Undoubtedly Exceptional Customer Service! If you are in doubt, rest be assured you will be in GREAT HANDS. Josh Miller is DEFINITELY your GO-TO SALESMAN. Provided me with everything I needed from start to finish. Finance Manager Fabian was also exceptional and made the back end process so smooth and quick! Phenomenal Team! More

Helpful 0

Report | Print

Pleasant and professional. Spoke with Dan Rekstad internet sales. Confirmed availability of vehicle and price, made appointment. Vehicle stated was there. Salesman Andrew Fitzpa Spoke with Dan Rekstad internet sales. Confirmed availability of vehicle and price, made appointment. Vehicle stated was there. Salesman Andrew Fitzpatrick showed us vehicle, very knowledgeable and answered all our questions. Price quoted price sold. Very happy with smooth transaction. Would recommend and purchase again from this dealer. More

Helpful 0

Report | Print

bad experience turned out okay. To start this off. Brent Gilliland saved the day. Found car online and had our own financing arranged which meant waiting for the check to arrive To start this off. Brent Gilliland saved the day. Found car online and had our own financing arranged which meant waiting for the check to arrive from out of state. We had a bit of runaround from the internet and used car managers (Joe and Dan), after some frustrations, Brent came back after his days off and saved the day and kept my business at advantage Chevrolet. Overall we love the car, the actual purchase was with Juan and it was smooth and painless (simply signing purchase docs and handing our banks check to finance manager). Justine Klotz delivery specialist walked us through the OnStar, dum and app set up that we didn’t even know came with the car ahead of time. Originally posted 1 star but as mentioned Brent saved the day! More

Helpful 0

Report | Print

Wheelin' N Dealin" DaShawn was FABULOUS!!! I stopped in to look at a used Equinox, and was provided with a great deal that fit my budget and got better financing than I DaShawn was FABULOUS!!! I stopped in to look at a used Equinox, and was provided with a great deal that fit my budget and got better financing than I thought. Who could ask for more? Shawn provided everything I needed and was attentive and understanding to my situation. Thank you for everything!!! <3 More

Helpful 0

Report | Print

New Car Buying Made Worse Not a pleasant experience at all. I has set up an appointment with one individual, and was told she was in a meeting so I was given to a different sa Not a pleasant experience at all. I has set up an appointment with one individual, and was told she was in a meeting so I was given to a different salesman. Since I started with an Internet consultant, that made this the third person I was dealing with. The car I inquired about was not ready for viewing as promised by the Internet consultant, so the salesman had to go find it. Trade-in price was low-balled, and pricing offer was presented in a confusing manner. Lease option was provided even though I was previously asked and informed the salesman that I was purchasing, not leasing. Financing information was presented in a confusing manner and not the term I was looking for. Internet consultant had told me that they would beat anyone's price by 5%. That didn't happen, so I walked out without making a purchase. Buying a new car is not a pleasant experience to begin with, and this place only makes it worse. More

Helpful 0

Report | Print

Great Buying Experience The staff at Advantage was awesome. My sales person Chris, made the experience as seamless as possible. I was comfortable during the entire experien The staff at Advantage was awesome. My sales person Chris, made the experience as seamless as possible. I was comfortable during the entire experience and didn't get pressured into purchasing something I knew I couldn't afford. Chris explained all the features of my new vehicle and made sure I was comfortable on how to use them before leaving the dealership. This was my 2nd purchase from Advantage and I will definitely be a return customer. More

Helpful 0

Report | Print

I'm sure that my feedback doesn't really matter based on the level of customer service I received....but here it goes. Arrogance, Rude and lack of negotiating is the primary problem with your deale based on the level of customer service I received....but here it goes. Arrogance, Rude and lack of negotiating is the primary problem with your dealership. Because of this, and squabbling over a few hundred dollars, I went down the street and made a fantastic deal with another dealership. I buy a lot of cars (typically every 1-2 years) and don't ever remember dealing with sales folks such as the ones I have with your dealer (Dan was fine). Riffat must do something right, because customer service is not one of them including language barrier and hanging up on me. Then I get a call from a sales manager who was both arrogant, but made it sound as if this was the best deal in town. You should come up with a different strategy because obviously you are a dime a dozen. I'm in an industry where we sell to our customers and the one thing that has gained their business is give them what they want (within reason).....and here is a BIG ONE......just be nice:) Anyway, thought I would share.........the only one that lost in this deal is your dealership, because I got a much better deal the same day you locked in my decision to do so. More

Helpful 1

Report | Print

Tony Wyatt was great and helped me purchase my 2014 Spark 1LT. From the moment he approached me outside he made me feel at ease. I spoke with Dan on the phone earlier in the day and he told me to ask for C 1LT. From the moment he approached me outside he made me feel at ease. I spoke with Dan on the phone earlier in the day and he told me to ask for Crystal when I arrived. Tony immediately sat me down while he tracked down Crystal and introduced us. Tony then took over and made the overall experience hassle free. He spoke honestly and honored the Internet price without any hassles. I usually detest car salesmen but Tony made me totally rethink my stance. Everyone I dealt with treated me like an old friend and made me feel at ease. If I'm ever in the market for another Chevy I will absolutely buy from Advantage and of course ask for Tony. More

Helpful 0

Report | Print

Worked with me to get the car I wanted - they listened to me and what I needed instead of trying to push certain cars on me like I experienced at other dealers. Ended up with a great deal on the car I wante me and what I needed instead of trying to push certain cars on me like I experienced at other dealers. Ended up with a great deal on the car I wanted. Very friendly and very helpful More

Helpful 0

Report | Print

I have been a customer of Advantage Chevrolet for 10 years and have always received very good service. Advantage has a team of knowledgeable, personable and caring employees. Even when my car was out years and have always received very good service. Advantage has a team of knowledgeable, personable and caring employees. Even when my car was out of warranty, and I had no obligation to bring it to Advantage for service, I was always treated like a preferred customer. I just purchased a Cruze three days ago and was very satisfied with the entire sales procedure and after sales follow up inquiries from Daniel Rekstad, Steven Garcia, Dennis Reilly, and Mark Ott. I would, and have, recommended Advantage Chevrolet to others for sales and service. More

Helpful 1

Report | Print