Dan Ballard | Page 3

I had a great experience car shopping with Matt. He helped me out with a Certified RAV4, showed all the different features it had to offer and how to use them. He did a great job answering all the d He helped me out with a Certified RAV4, showed all the different features it had to offer and how to use them. He did a great job answering all the different questions we had, making sure we understood them. Matt made this a pretty easy and positive experience. He, Dan, Sam and the staff were all very kind and helpful. Check them out when you’re car shopping and make sure to ask for Matt!! More

Helpful 0

Report | Print

Hassle free, friendly, knowledgeable, and I was not there all day. Enjoying our new car. all day. Enjoying our new car. More

Helpful 0

Report | Print

From the moment we walked into this dealership we were treated like family. Janelle was super friendly and welcoming and answered all of our questions without hesitation. Janelle went above and beyond tak treated like family. Janelle was super friendly and welcoming and answered all of our questions without hesitation. Janelle went above and beyond taking care of us and was knowledgeable on all of the specifications on our Grand Highlander and gave us a thorough demonstration on all of the features before we took off. Dan the man took care of us with ease and advised us on our best options when it came to the financing and paperwork. The general manager also made sure we were comfortable and well taken care of, we felt like family at this place! Definitely made the hour and half drive worth it and will return if ever looking for another Toyota. Thank you, The Ochoas More

Helpful 0

Report | Print

The managers and our salesperson gave us excellent service and we would definitely recommend them to our family members service and we would definitely recommend them to our family members More

Helpful 0

Report | Print

My Fiancé and I visited the Bourbonnais Toyota today and cannot stress how happy we are we did!!! We originally went there looking for a new car for me but instead we did a 2fer, we each bought a new car on cannot stress how happy we are we did!!! We originally went there looking for a new car for me but instead we did a 2fer, we each bought a new car on Saturday! Customer service was excellent from the time we walked in and met the General Manager Sam and Matt our salesman. I had tons of questions, and we test drove a bunch a cars until we both found exactly what we wanted. Sam and Matt assisted us with all of this while making us feel comfortable and all our questions answered. Dan in finance was awesome also helping us get the best possible interest rate and made the whole process quick. 5 stars for the service and professionalism we both received from this dealership. Hope this helps other consumers who are looking for the next car. Thanks again Toyota! More

Helpful 0

Report | Print

Great experience at this dealership, everyone was very friendly and helpful. Caleb was very professional, friendly, knowledgeable and helpful, even with questions I have had a few days after the sale was friendly and helpful. Caleb was very professional, friendly, knowledgeable and helpful, even with questions I have had a few days after the sale was complete. Thank you! More

Helpful 0

Report | Print

I purchased a new 2024 RAV4 Hybrid and love it. My last new car was a 2005 Toyota Matrix, which I'm still driving. My dealing with Janelle and Dan was an excellent experience and I highly recommen My last new car was a 2005 Toyota Matrix, which I'm still driving. My dealing with Janelle and Dan was an excellent experience and I highly recommend them! If looking for a car go to Toyota of Bourbonnais and work with Janelle, you won't be disappointed. More

Helpful 0

Report | Print

We had a great experience at this dealership. Janelle was super knowledgeable and friendly and helpful. The finance manager was also very easy to work with. We're very happy with our purchase! We Janelle was super knowledgeable and friendly and helpful. The finance manager was also very easy to work with. We're very happy with our purchase! We recommend Toyota of Bourbonnais. More

Helpful 0

Report | Print

Ordered and purchased a new 2024 Highlander hybrid from Toyota of Bourbonnais. Luckily we hadcJanelle as our sales person. She kept us informed and was very professional start to finish. A big THANKS goe Toyota of Bourbonnais. Luckily we hadcJanelle as our sales person. She kept us informed and was very professional start to finish. A big THANKS goes out to all the staff at TOB. More

Helpful 0

Report | Print

I left the dealership with my new Toyota Tundra and a BIG smile on my face. Thank you to the exceptional sales team, especially Janelle and Dan! I highly recommend them to anyone searching for a great car- smile on my face. Thank you to the exceptional sales team, especially Janelle and Dan! I highly recommend them to anyone searching for a great car-buying experience!! More

Helpful 0

Report | Print